Customer Testimonials
Great service the excellent communication emails text phone calls help me understand everything that was being done to my jeep very efficient staff. Called set an appointment with Jose he had a loaner car waiting for me very satisfied with my visit thank you Jose and thank you to the entire staff.
Communicated timely and clearly. Lonna did a great job, and helped get more assistance from the factory. Really appreciate it.
Great attention to customer needs and good vehicle price. Sales staff and financial department were great also.
Justin is an excellent service advisor who went the extra mile for me to make sure every service was done right. His attention to detail and positive attitude is a big plus that will keep me coming back to this dealer.
I want to thank Dave for taking care of my car. My car was done very fast. Very impressed as always. Thank you again.
They made it hassle free. Got my deal done when I thought it was impossible things to max he made things go super easy.
This was my first service visit at this dealer on our new Grand Cherokee. I was well taken care of by advisor Lonna. It will be even better after the long overdue remodel.
Paul M is the reason we only go to this dealership. We trust all our s recommendations. He provides exceptional service. The staff is wonderful. Everytime I ask for him, they let him know I’m waiting for him.
This is my 5th Grand Cherokee. I’ve purchased 4 from this dealer and they have serviced all 5. This was the second oil change and they installed factory running boards. They took care of all the little issues that arise with 8,000 miles on a new car. I couldn’t get my garage door opener to program and they even took care of that for me.
Always a pleasure going to Orange Coast for service. Repairs are done quickly and within budget. Paul Gordon is my go to advisor everytime I come in. We have 3 Stellantis vehicles, 2008 Grand Cherokee, 2021 Grand Cherokee and 2018 Dodge Charger in this household all of which goes there for any service!!
The service was good the only problem was the tires were out of balance and I didn’t request that service so I had a rough ride to Ka Quinta 220 miles
If you’re looking to buy a new vehicle, look now further!! Just purchased a new jeep wrangler 4xe and the process from start to finish was easy and very simple. Gary is AMAZING. Great customer service!
Oil change service was great, I was in and out within the time they promised
Service is always fantastic. Dean got me in and out quickly and was very informative.
Good people works there friendly staff with good experience on sales especially Gustavo and Jorge make a great team.
Dealer is out of state,dealer made arrangements with driveway company and the handled all the paperwork. The while process went well.
Great costumer service and perfect communication the service advisor he is a professional person thanks
Neil was super helpful and had amazing customer service skills which you can’t find anymore. He made sure to have my car ready in a reasonable amount of time.
Everyone is always friendly and welcoming. Communication is excellent. Comfortable and clean waiting area too
Had to be one of the best experiences in buying a truck. Was in and out no nonsense
Took my jeep for a windshield wiper fluid problem . Paul suggested to get a thorough inspection and fortunately they found another issue that I was not aware of.. thank you for that suggestion and for the excellent customer service
This is my favorite spot to bring my car for service. The customer service is one of the best. Everyone is great here. This time I was assisted by Neil he kind of read my mind as soon as I met him. It was my day off and I had some good plans to enjoy during the day. My car was ready very quickly. I just wanted to thank you again Neil. You were amazing awesome.
great customer service throughout the dealership! Smoothest car buying experience couldn't be happier with my new grand jeep cherokee!
Made the deal happen, recommend and would use again in the future. Great inventory and prices.
Excellent sales team! We got a used car from them and the process was very smooth. Great deal on quality car, friendly and professional sales. Would recommend to anyone. Thank you!
I've been a long-time customer of this dealer when it comes to service and that's all thanks to Paul. I've never seen greater quality care toward customers than the way Paul takes care of my family's vehicles. He always ensures my vehicles get top-quality inspection in order to make sure I'm good to go on the road. Paul has never tried taking advantage of me financially and is always honest and fair with me. (P.S. I've lived in numerous states so far and any time I was not in California, I was wishing ...
AWESOME GARY WAS THEEE BESSST WOULD DEFINITELY RECOMMEND COMING BACK HERE 5STAR 10 SCORE STELLAR
This was by far the smoothest purchase of a vehicle our family has ever experienced. We let Cristian know what our reasonably ideal price was and he made it happen! My wife had to leave right after the test drive for a previous commitment with our newborn and could not stick around to deal with all of the fun paperwork. We nearly left her out of the paperwork because she had to leave. Instead, Cristian actually stopped at our house on his way home to meet my wife and allow her to sign everything separately. That’s service! We were ...
El trato es excellent Cristian es lo Maximo una persona amable me ayudo en todas mis dudas y preguntas muy Profesional Gracias Cristian.
Awesome, “pressure less” Salesman. Will definitely recommend Andrew to all my friends interested in the vehicles he sells. We bought a 2023 Jeep Gladiator Mojave
Great warranty service experience, great communication withe the service advisor Jose, fixed the issue correctly.
Paul provides excellent customer service. I can trust his recommendations. I am always pleased with the work provided by this dealership and service dept
Paul is the best!!! They are always quick to service and accommodating and friendly here
Repairs are always done on time and effeciently. Vehicle is returned on time and clean.
Very nice and patient people. Gave me what I expected. All worked out just fine.
Second car I have bought from them. They are great and very easy to work with.
Great experience and very professional! They worked with me and got me the best deal!
Excellent service and hospitality! Timely service and customer service. My car is in great shape!
Neil is a great professional! Rare to find someone as knowledgeable and trustworthy. Bravo sir!
I was so happy and amazed with what Paul Gordon did to help me get my car fixed! He went above and beyond what I expected. Im so happy with customer service. Thank you so much 🙏🏻
It is always appreciated when you're dealing with employees/dealer that practice integrity. Thank you!
Always great service! The crew are always on top of it. Highly recommend them for service
I don’t think I have ever had such exemplary customer service by any company that I can remember. Every person from their sales to their service to Dean Rutherford who was my representative made every single issue, effortless and resolved. Orange Coast jeep goes above and beyond in every department, I would fly from out of state to buy another car from them based on their high standards of service and integrity. Thank you thank you thank you.
20k service, super easy! Paul was awesome, really appreciated the ease and quick turn around
Great purchase experience and the service department has been outstanding. Shout out to Justin, Skinner and Ferdie.
Nicholas was very helpful and supportive, provide us a great experience on buying a brand new Grand Cherokee L, English or Spanish he is fluent on both languages.
Paul, service advisor was thorough in his service completion. He fixed the necessary service and also took care to check if those were covered under warranty. Im happy for the service and attention the entire team took.
Very consistent and friendly took care of the recall right away without a appointment these guys are the best
Justin was incredibly professional and made my experience of dropping off my car for routine service fast and efficient. His exemplary service, and the attention to detail, is the reason why I have purchased three Jeeps from Orange Coast over the years. Thank you Justin, and your team, for the excellent customer service!~
The sell experience at Orange Coast Dodge and the sales rep Max are absolutely amazing
The orange coast dealer is the only place I take my car for anything because they have great customer service
Excellent service by Dave my advisor. This dealer values their customer, and strives to provide 5 star service on every visit! Thank you to the entire team!
Excellent service dept staff and mechanics that focus wholeheartedly on customer satisfaction by getting the work done right the first time, and with a friendly smile every time I have used them over the last few years. The only SoCal Chrysler dealer I can recommend.
Very nice people and they worked the numbers so I could get a new truck I was very happy.
Amazing the best most helpful dealers I have been too. So nice and welcoming to me.
Since 2005 when our Jeep was new, I’ve been taking my Jeep to Orange Coast for servicing and repair. Orange Coast Jeep has provided excellent and accommodating customer service and repair. I particular, our favorite service rep, Paul Gordon, has ensured we get excellent and timely service at a fair cost. We have tried alll the Jeep dealers in OC and Orange Coast is the best for Jeep service.
Great experience. Friendly and up front. No BSing. I like when people are up front and do not sugar coat things.
Tommy and Andrew at Orange Coast Ram made buying a new truck a very good experience. I highly recommend them.
Paul was great. Got me a loner car and fixed my transmission the same day!!
Great service... Highly recommend buying or leasing a car from this dealership... Made a great experience for my family and I. We came home with a brand new jeep!
They’ve greatly improved their online scheduler and you can select your Service Advisor now. Paul is great
My service at this dealership with Jose Torres is great and staff are ready to help you as soon as you pull in the service drive way.
Service by Jose Torres was outstanding. Would highly recommend dealer and service department to others
I was very pleased with my car buying experience. Rod and the team were very professional and had me in and out in no time.
Continent location for me, and by far the most responsive car dealer I have been contacting with. Straight forward and good communication saving lots time.
The location is convenient to me. This dealer is very responsive to my request for a competitive price. The sales process is brief and concise - basically an enjoyable experience.
Absolutely amazing service Mat Kevin and Dave were amazing to work with stuck to their word and made buying this car even more exciting!
Hello: I just had my wife's Acura RDX serviced at your dealership today (4-11-2023 i was very impressed with the young man (Ferdinand) who assisted me during this service. He was very polite and professional. Had a Great attitude and was responsive to all of my questions and concerns. The service was completed in less than 2 hours. Very impressive. I truly enjoyed the entire experience. With a nice your man like this in your dealership, I feel very comfortable having all of my automotive needs done at this facility.
Andrew the salesperson and Josh were awesome. Made the purchase process so easy and fast.
The service team here is always supportive. While waiting for my car in service I had an emergency to leave ASAP. Jose and his team helped me out to get my car back very quickly. I do appreciate it. Thanks again.
Very quick and helpful service. Got everything I needed done at this location and will come again
I have always found them honest and trustworthy. I’ve been servicing there for years
They have a great team there, awesome customer service, I had a great experience working with them
My purchase experience with Orange Coast Ram was positive from the moment I made contact throughout the process as I drove my new Ram off the lot. My salesperson Salem and the staff I encountered were professional and responsive to my needs at all times.
Everyone from the minute I walked in the dealership was very friendly and professional. I did not have an appointment, but Amy in sales made sure I was taken care of.
I got a oil change in my other car over the weekend and I only deal with orange coast. Me and my wife hip-hop more than 12 cars there sales and service always five-star experience.
Another fantastic experience with my brand new Jeep grand Cherokee. I believe this is my 12th car from the dealership and I always deal with management and and his name is Josh Jellerson five star is my friend. I’ll see you in three years for the next one.
Great work always on time. Wouldn’t take my truck anywhere else Highly recommended if you want your truck fixed with one visit
“Roy”, Sudip, was my salesmen, and he made extra efforts to ensure I got the vehicle I wanted. I felt the personal care in the process, and could tell he cared about my business and took pride in his work. The finance gentleman was a great guy named Loren. He was professional, but with a nice sense of humor. He made the experience quick and easy, and I enjoyed talking with him. Overall a great experience!
I visited Orange Coast Chrysler Dodge Jeep to check out why engine was overheating. Paul helped setup diagnosis and found radiator is leaking, and also discover a few other important but not so urgent items. He was able to secure the parts needed for the repair and setup a car rental for me. The repair is a bigger job but everything is done in a day. The van is running smooth again!
Dean at orange coast jeep was a pleasure to work with . His details and knowledge of all my needs pertaining to my car was exceptional and felt I could trust everything the technicians were doing on my car . My car drives like a dream again . Thanks again for your time and patience with all my questions .
Jose was awesome. Very attentive and quick to serve. My car was diagnosed quickly and fixed quickly
My experience with Orange Coast was great. Paul Gordon was my service writer and he was very informative while listening to what I had to say.
Juan spent time with us to make sure our concerns were addressed and we were satisfied with our car selection and purchase. When I am ready to purchase another vehicle, OC Chrysler Jeep will be high on my list because of their customer service in sales and finance.
Vince is a great professional guy who helped me today with the oil change. Wonderful experience really good customer service and he is so friendly. My car was ready in no time, I recommend this dealership to all my friends and family!
repairs done as requested air condition was inop and corrected as instructed now it works
This salesperson is the best and friendly . I like the job they are working with me . Thank you very much.
Excellent service from Abdullah. Pleasant experience and very helpful during the buying process. Also did not push for any additional options
Awesome personalized service. Free cappuccino and treats in a clean waiting room. Thank You for your help!
Clean, professional, friendly. Had an appointment was taken right in. Was kept up to speed on the progress of my vehicle.
The people over at Orange Coast Chrysler Jeep Dodge Ram Fiat are amazing. The process was easy & quick.