Customer Testimonials

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DealerRater Mar 5, 2021

Very efficient operation. Oil service was completed on schedule. They maintained great communication with me on the car status. I will return again in the future.

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DealerRater Mar 4, 2021

I had a great experience here with the internet sales manager Jeff. he they got me in and out quickly with a great deal—I would highly recommend them!

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DealerRater Mar 3, 2021

Great customer service! Quick and reliable! My appointment was at 10am in the morning, I was in and out by 10:10am and even got a loaner car!

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DealerRater Mar 3, 2021

Had a great experience at Orange Coast Chrysler Jeep Dodge RAM and Fiat in Costa Mesa! Super knowledgeable and accommodating. My entire experience was painless and efficient. Highly recommend!

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DealerRater Feb 27, 2021

My service advisor, Jose, was great. Good communication with me and he explained everything. My vehicle was done in the time expected, and it was returned to me clean. Great service

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DealerRater Feb 27, 2021

They are far better than their competing dealerships in the area. Everyone I encountered were professional, helpful, and accommodating. Rod was wonderful and an incredible internet sales manager. He located the vehicle we wanted and worked out a great deal. In finance, we worked with a great gentleman. He was patient and insightful. He answered all my questions and made sure to explain things simply. From start to finish, we had a great car buying experience. What we experienced is how car buying should be. I will be back in 3.5 years to lease another vehicle with Rod!

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DealerRater Feb 27, 2021

Overall an excellent dealership, which we all new is few and far between. Service with Lonna and Paul has been first rate and more than fair. I would recommend OC Dodge, Jeep, Ram in Costa Mesa to anyone wanting an FCA vehicle.

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DealerRater Feb 27, 2021

Excellent services, offers Uber, greeting, very professional, and very safety always, friendly this is may 3er car and I’m so happy for my decision thank you

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DealerRater Feb 27, 2021

Thoroughly professional and courteous. Dean Rutherford, whom I followed to Orange Coast Chrysler Jeep Dodge provided excellent guidance as my Service Advisor. I had virtually no waiting for anything when I brought in my car, and then when I returned to pick it up. I recommend the dealership as highly as possible.

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DealerRater Feb 25, 2021

Best dealership hands down. They really know hiw to take care of customers. I come all the way from Moreno Valley just cause that reason.

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DealerRater Feb 18, 2021

Good customer service, I appreciate that there is no up selling. I can get in and get what I need done and get out. I would recommend to a friend.

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DealerRater Feb 18, 2021

Great service. The service rep who greeted me did a walk around of my entire vehicle with an iPad to capture entire image. Work was finished quickly and thoroughly.

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DealerRater Feb 18, 2021

Excellent service. Service rep met me at check in, walked around car with iPad to get entire image and service was completed promptly and thoroughly.

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DealerRater Feb 18, 2021

Service was very good. Paul kept me informed about what needed to be done. Was thankful they supplied an Uber for me too. Again thank you.

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DealerRater Feb 17, 2021

Basically a good experience. They made a couple mistakes (ordered our vehicle but it was missing one feature we requested). But they did their best to make it right.

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DealerRater Feb 17, 2021

The employees as this dealership were very friendly and took care of my needs. The salesperson, Riham, did an excellent job in working with what I was looking for. I recommend this dealership.

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DealerRater Feb 17, 2021

Everyone did a great job, Followed safe procedures very courteous. Wait time was less than stated. Car was washed and ready to go great job

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DealerRater Feb 17, 2021

Matt did a great job getting my vehicle in and out of service with minimal physical interaction and a few short friendly well informed phone calls.

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DealerRater Feb 17, 2021

This my second Fiat 500E. I have had only two electrical problems with it and orange coast dodge is the authorized Fiat repair station. It is conveniently located and all of the service advisors are extremely knowledgeable. The service technician fixed my car in a timely manner. I am very pleased with to Recommend their service.

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DealerRater Feb 17, 2021

It’s nice work with a dealer that takes the time to make sure a customer like me is 100% satisfied....!!! I am and highly recommended..!!

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DealerRater Feb 17, 2021

I had the best experience I have ever had buying a car! From the minute we walked in there was no pressure and the entire dealership seemed like a close knit family everyone was so polite and very accommodating I absolutely love my new Jeep!

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DealerRater Feb 11, 2021

Great service friendly and down to earth assistance from Kenny. Great experience highly recommended customer service was awesome thank you just absolutely love my new jeep.

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DealerRater Feb 10, 2021

Our experience at OC Chrysler was perfect. A great deal, a quick delivery, and safe effective protocols. Jeff and Mo were excellent! We couldn’t be happier.

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DealerRater Feb 7, 2021

Vanessa Diaz is awesome, friendly and very helpful. She made the process very comfortable. Thank you Vanessa! I would highly recommend this dealership and make sure to ask for Vanessa.

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DealerRater Feb 6, 2021

Went in for an oil change. I didn’t have any appointment but got to the department around 8am. Was greeted by a young woman who was very helpful and take photos of my car before. The advisor called me and it was a quick and great service!

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DealerRater Feb 3, 2021

Pleasant greeter, great advisor and good diesel tech. Took my 2019 3500 here with a bad fan clutch after H.B. Ram said it was normal and I had to live with it. These folks diagnosed and fixed it. Earned my business.

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DealerRater Feb 3, 2021

My son’s and I have purchased or leased 12 Jeep Grand Cherokee’s in the last 12 years, our Salesman Paul Whitehead has been our salesman through all of them he is a pleasure to do business with and I have referred him to many friends. We have had our Jeep’s serviced at the dealership and have been very satisfied

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DealerRater Feb 3, 2021

I understand that all the staff are focusing on the spirit of service. For example, They are informed exactly what the situation is now. I am very grateful for the services on the day

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DealerRater Feb 3, 2021

They replaced our fuel tank, we were pleased with the work done wlith Jose , he was very helpful & courteous. We would definitely return again. Thanks from Jim & Cathy

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DealerRater Feb 3, 2021

My service experience was one of the best ever! I had a coupon. No one frowned on it. Everybody was so nice, so organized. Very pleased.

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DealerRater Feb 3, 2021

Great service at a reasonable price. Clean, comfortable service area. All employees were safe and socially distancing as well as using disinfectant on all cars coming in for service.

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DealerRater Feb 3, 2021

Love the dealership. Super convenient location and Ferdi has been a big help. I’ve had a few issues with my brand new Rubicon and he’s hoping to get them resolved 🙂

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DealerRater Jan 29, 2021

This dealership is organized efficient friendly and professional. The employees I interacted with were respectful helpful and friendly. My service representative dean Rutherford was professional. He knew the product and how to fix it . he was honest and comforting because I knew I would not be taken advantage of. I felt good about taking my suv to orange coast mainly because of dean Rutherford . He is honest and professional. Thank you for having him there . He is the kind of employ more dealerships should have represent them. Thank you again and God bless you and dean Rutherford

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DealerRater Jan 29, 2021

We were looking for a Ram 2500 diesel. We went to the website and gave our request of the Ram with what we were willing to pay. Jeff respond back that he had the truck and he could work with what we wanted to spend. I called him, then we drove out and left a few hours later will the truck of my dreams. 🤗

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DealerRater Jan 29, 2021

I really enjoyed my time and purchase from OC Jeep! Jeff Ostergaard was a pleasure to work with. They had the right Jeep for me and cut me an excellent deal!

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DealerRater Jan 26, 2021

Fantastic work. Was promised work to be done in 1-1/2 hours. It was finished in 50 minutes including car wash. Excellent work people!!!

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DealerRater Jan 21, 2021

Lonna and her team did a great job and had my last minute scheduled service completed as promised. Thanks again team. I no longer hate having to get my truck serviced

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DealerRater Jan 16, 2021

At OC RAM, Paul was my service advisor and very knowledgeable about diesels. He took the time to listen to my concerns and answer my questions. Previous three dealerships I took my diesel for work ended with issues and lack of confidence/capability in their ability to service diesels.

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DealerRater Jan 15, 2021

Took my 2019 Dodge Charger RT there for my first oil change. Everyone was polite and fast. Got a call from the mechanic working on my car explaining everything thats going on. I am very satisfied with my service there. I will be going there all the time now.

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DealerRater Jan 8, 2021

Jay was very professional and not a hard sell attitude. Just helpful and courteous. He also seems to know the vehicles well. Thank you very much

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DealerRater Jan 8, 2021

Thanks guys for going the extra mile!!! It was a great car buying experience! Ken and Tyler were awesome and their great deal brought us from another dealership. They worked with our time constraints and credit scores. And Ken delivered on all his promises! Thanks again guys.

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DealerRater Jan 7, 2021

Tony and the service team are the reason to come here. They are professional courteous and accommodating. The work is always right the first time, Orange Coast Jeep has a customer for life!

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DealerRater Jan 7, 2021

The sale was stress free and enjoyable. Agreed upon a price, got good price on my trade in so just waited for my truck to show up and do the paperwork. Found the salesman was fair and I was treated with respect to. Would buy there again. Just took it in for first oil change and was treated very well.

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DealerRater Jan 1, 2021

We had a really good experience, Richard our sales man was really nice and helpful. We would absolutely purchase another car from this dealership. I will totally recommend this dealership to family and friends.

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DealerRater Jan 1, 2021

Outstanding repair appointment as always. German always takes such good care of us with his expert knowledge and warm personality. He’s honest and takes time to explain recommended repair/service.

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DealerRater Jan 1, 2021

Sarah the person who attended me was quick and to the point. She was very friendly. The service was quickly. I even called to see what was wrong with my Dodge Charger, and they answered it politely and directly.

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DealerRater Jan 1, 2021

Lana made the process easy! I got a rental car and they covered the repair. Lana followed up with status updates and the repairs were completed on-time. Thank you!

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DealerRater Dec 29, 2020

Quick and easy transaction. Sales representative Amy Schultz was very friendly. No hassle buying. What more can you ask for? We are very happy with our new 2021 jeep

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DealerRater Dec 19, 2020

Excellent service! Fast and easy process. We got exactly what we were looking for, Amy and Diego were so helpful and offered excellent costumer service.

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DealerRater Dec 16, 2020

Great greeting, updates, quick service, and great service! Gave price for parts and labor upfront. Kept me posted on service and time. Washed car! Thank you!

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DealerRater Dec 16, 2020

Love this dealership. I reported an issue with my vehicle and they checked it out thoroughly which alerted them to a bigger issue. I got a loaner vehicle while they fixed it right up. Great service overall.

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DealerRater Dec 14, 2020

The experienceOrange Coast Chrysler Jeep ram was absolutely amazing. Rod delegated wonderful associates to help facilitate my gladiator purchasing experience and went above and beyond to make sure I was satisfie

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DealerRater Dec 14, 2020

Dealer representative is Friendly, Fast and Knowledgeable. Art is very passionate in his work. Clean place and accommodating. Jeep Compass Latitude is roomy. Great service. Art was there for us till we finish the business.

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DealerRater Dec 13, 2020

Always a great repair experience at orange coast Chrysler keep Dodge Ram. My vehicle is always repaired to my entire satisfaction and returned cleaner than I brought in

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DealerRater Dec 10, 2020

This is a great dealership located very conveniently to where we live. We have purchased many Grand Cherokees and Wranglers from this dealership and have been pleased with all of them

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DealerRater Dec 10, 2020

Overall a good experience and I will return. Overuse of the "mask mask mask" everywhere, but for the lemmings and sheople, one endures it. I received a car wash with my service and it was exceptional.

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DealerRater Dec 9, 2020

I bought my jeep here in 2015, but I’ve had it mostly serviced at other dealerships nearby due to proximity to my home. I’ve come back to this dealership for service recently due to excellent customer service, honesty and fair pricing.

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DealerRater Dec 2, 2020

Jay got me a great deal on my new Jeep. He was very helpful and patient with me as I weighed all of my options. Thanks Jay!

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DealerRater Dec 2, 2020

Always a pleasant experience coming to OC Chrysler jeep Dodge Ram dealer. Such great customer service and welcoming vibe from all associates you come across

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DealerRater Dec 1, 2020

I took my Dodge Durango in for an oil change and service. Everyone were helpful and friendly and had my car ready quickly. I was very impressed!

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DealerRater Nov 29, 2020

Best in class service assistance! After a month of mixed messaging and incomplete info from another dealer working on my car, I reached out OC Jeep. My request for help was sent to Jeff Peters who, within a few hours, didn’t just have a full update on my car from the DTLA dealer, he also had directly spoken to his factory rep and was helping push my time sensitive request /get me accurate info. Jeff’s time, advice and efforts were best in class customer assistance and I will definitely drive out to this dealership for any Jeep needs ...

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DealerRater Nov 28, 2020

German always goes above and beyond with his service since I have been buying and servicing my vehicles at this dealership. He is the best.

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DealerRater Nov 28, 2020

Service done perfectly well with Paul being very attentive and major repairs all covered under warranty . Car ready when promised and had zero issues thanks!

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DealerRater Nov 28, 2020

Very good service and nice staff . Thank you all. I like this lease program for my 2020 jeep gladiator. Hope you can enjoy it too.

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DealerRater Nov 25, 2020

Friendly, professional and prompt diagnosis/fix. It was very busy with almost a dozen customers in line at the 7AM open time, but the staff kept the line moving and had a loaner car for me as well.

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DealerRater Nov 25, 2020

Vanessa was very helpful. Manager Tom (Tim)was very accommodating. Armin in finance was efficient. Love the vehicle. Explanation by Vanessa of operation was very helpful. Car was ordered incorrectly but manager solved problem(Tom or Tim)

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DealerRater Nov 25, 2020

They are friendly and have a great customer service!! They are always nice whenever we purchase our car, have a maintenance service and others. We are sure to come back again!

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DealerRater Nov 24, 2020

Amy made my purchase so easy. Couldn’t ask for better service! I got exactly what I wanted for the price I had in mind . Thank you everyone from orange coast

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DealerRater Nov 15, 2020

Lonna and her team did a great job with the service and the troubleshooting with an issue that was hard to find. Ferdy (service manager) also stepped in to make sure everything was taken care of and even stayed late on a Friday night. My truck is out of factory warranty but, I will stay with this team to keep my truck going and going!

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DealerRater Nov 12, 2020

Buying from Orange Coast Jeep was an easy stress-free experience with no pressure. It was the complete opposite of the overly aggressive sales people at a different local dealership. If you're shopping, start at Orange Coast Jeep. I will definitely come back again for my next Jeep!

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DealerRater Nov 11, 2020

Paul was great and detailed on keeping me updated throughout the whole process of my car being serviced. I would like to work with him moving forward!

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DealerRater Nov 10, 2020

Great service fixed my truck like new again very fast will be using this dealership for all my service needs everyone is very friendly and knowledgeable

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DealerRater Nov 5, 2020

Very friendly and nice staff, good service! Diego is good guy, gave me helpful and always keep good patience, Jeff is skilled and very professional, good experience!

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DealerRater Nov 4, 2020

Jeff was really nice! Thanks. It was really good price.I for got his name the guy who's take me to drive he was very nice to.

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DealerRater Nov 4, 2020

Kris was very helpful both times. The prices he quoted was fair and reasonable. I will be back to have my Jeep serviced again at OC Motorsports.

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DealerRater Nov 4, 2020

Good service. But I think they should dedicate some techs to just oil changes. Shouldn’t take 2 hrs for an oil change, not convinient

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DealerRater Oct 28, 2020

Treated us well no haggling. Answered all questions and office was neat and clean We were able to check quite a few vehicles and test drive

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DealerRater Oct 24, 2020

Made an appointment for a recall on my truck. Upon arrival Paul helped me get everything situated and assured that they would be taking care of everything in a timely manner. Even though the place was packed they did a great job getting people in and out in a timely manner! I was also able to get a much needed wash. Thank you for your great service! Highly recommend coming here for your service needs!

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DealerRater Oct 22, 2020

I was shopping for a week and came here last. Las Vegas to the Valley and this was actually the best place. No pressure sales like another dealer in HB. I was there for of a total of 90 minutes and drove away in a new jeep. No shady salesman and do your shopping and come here last. Josh was the best.

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DealerRater Oct 14, 2020

The team as I approached the service area was efficient and prompt in giving good service with a smile. I was especially pleased to see German

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DealerRater Oct 13, 2020

EMPLOYEES ARE VERY COURTEOUS, HELPFUL, KNOWLEDGEABLE AND VERY ATTENTIVE. PAUL GORDON AND HIS TEAM DO FANTASTIC JOB EVERYTIMEI COME IN. WE HAVE 3 FCA VEHICLES AND ALWAYS BRING THEM IN TO THIS DEALER.

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DealerRater Oct 12, 2020

It was the first time that I have bought a car from a dealership and the the process was as smooth as I’d hoped. Art was great working me through the process of what the financial arrangements would be and being my co-pilot on my first trip around the block. Armin guided me through the actual financial paperwork and helped me to decide what was best for me and my new car regarding coverage options that the dealer offers. I’m extremely satisfied with the assistance these gentlemen offered someone that gets a bit nervous making big decisions. In ...

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DealerRater Oct 10, 2020

Very efficient courteous and friendly staff. Will tell family and also friends about how well the department is run. Also if anyone needs new car

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DealerRater Oct 10, 2020

Matthew Rodriguez is the best. top notch customer service. From the moment I pull up he remembers my Fiat Spider convertible and gets my car serviced fast and efficiently. I wont go anywhere else for service. Great waiting room while you wait for your car. Nicely done Matthew!!

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DealerRater Oct 8, 2020

OC Motorsports is the only place I will take our Jeep’s for maintenance and upgrades. Kris is very knowledgeable and explained everything to us.

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DealerRater Oct 3, 2020

Service at Jeep is great. Friendly staff, clean waiting area, and great experience overall. One of the few Jeep dealers that is actually enjoyable to go to.

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DealerRater Oct 3, 2020

The Service Department at Orange Coast is top notch ! Friendly , professional- they did an outstanding job repairing my Chrysler 200. When I picked up my vehicle I shocked to see it cleaner than when I dropped it off !

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DealerRater Oct 3, 2020

Very honest and good service.. very fast service. Very friendly. Did give the run around. It was a pleasure working with our sales representatives. For will refer our family and friends.

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DealerRater Oct 2, 2020

Very good experience. Two ladies at entrance quickly greeted and initiated work order, very polite and professional. Paul was very polite, professional, and helpful in providing great service. Ferdie was outstanding. He personally took time to assess my problem, listened attentively to my concerns, and very helpful in providing a solution to my steering problem. All provided great professional service in a timely manner. I would highly recommend to others.

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DealerRater Oct 2, 2020

People there were great met all my needs and were all very professional. I will definitely be taking my car back for service there again.

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DealerRater Oct 1, 2020

Thank you German once again for looking out for my wife and I!!! He is always very helpful and communicative during the service. I appreciate his commitment to our needs. Thank you!

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DealerRater Sep 28, 2020

I am very very pleased with the service and communication i received when purchasing my new truck. Rod is great and i appreciate all his assistance. I drove 2hrs to purchase from them as other dealerships weren't as helpful

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