Customer Testimonials

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DealerRater Sep 24, 2021

Jay Jao was awesome. Took his time answering my questions and explaining in detail, even though he’s was extremely busy this day….. He was courteous and professional and definitely made my new car purchase a pleasurable experience. Diego took me on a test drive and it was like talking to a close friend. He even took The time to go through all the features in the vehicle. What a great experience. Omar in finance was very knowledgeable, professional and easy to talk to. Gave me all my options and explained it in detail. Thanks guys!

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DealerRater Sep 24, 2021

Great transparent service. Relaxed environment with good communication. Never felt the pressure of purchasing a vehicle

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DealerRater Sep 21, 2021

Everyone at this dealership treats us as family. Excellent service very friendly folks. Fast wok

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DealerRater Sep 13, 2021

Rod Muller at Orange Coast is great to work with!!! This is the third vehicle I leased from him and I'll definitely be back for a fourth! Straight forward and no BS!

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DealerRater Sep 8, 2021

Had a great experience. Paul my service guy is always quick to help me and very easy to talk to. He always treats me like I’m the only one he is helping. Nothing but great things to say about him. I wish all service people were as friendly as him.

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DealerRater Sep 8, 2021

Everyone was so friendly and helpful I ended up getting 2 vehicles! I know where to go anytime I am in the market for a new car 😉

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DealerRater Sep 8, 2021

I’ve never purchased a Jeep car but i will say the experience was refreshing and hassle free and easy to do Mohammad our sales rep was awesome and made our purchase very easy, no pressure and gave us what we wanted. We will be back for more cars

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DealerRater Sep 8, 2021

Service was great. German did an outstanding customer service, went above and beyond to help me with my car problems. I’m very happy with the service.

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DealerRater Aug 27, 2021

Orange Coast has a very large and clean inventory to choose from and the sales team was straight forward and very easy to deal with.

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DealerRater Aug 27, 2021

I drive 22 miles to this dealer for service, even though there are 2 other Jeep dealers closer to me.

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DealerRater Jul 21, 2021

Paul is the service center is amazing. I trusted him completely to help me make sure I was staying up to date on maintainence and within my budget.

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DealerRater Jul 12, 2021

We had a water pump malfunction with Dodge Challenger SXT within the first 100 miles of usage. Orange Coast took the car back and found a replacement. Great experience overall !

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DealerRater Jul 9, 2021

Vanessa and Armand we’re extremely professional, efficient and courteous! I highly recommend this dealership! We drove up from San Diego to purchase a car we couldn’t find elsewhere. A luxury used vehicle with low mileage.

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DealerRater Jul 8, 2021

I had a great experience, they were friendly, helpful and patient. Thank you so much for all that you do! They make a great team!

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DealerRater Jul 8, 2021

Did a great job keeping me informed of the progress on my service and reached out to Chrysler on my behalf to have work repaired under warranty. Goes the extra mile for customers, highly recommended!

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DealerRater Jul 8, 2021

Every time I bring our son’s Fiat to your dealership, I leave happy and rest assured he will have a safe car to drive. German treats me like family and like I am his only customer - which I know is not true as he’s always super busy making sure all his customers are informed with the car’s status and happy. German always makes sure I get the best price and quality service. It is apparent he is very happy working there which makes me trust bringing my car to you again and again. Thank you!

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DealerRater Jun 30, 2021

I wish all dodge dealership were like Orange Coast Dodge.

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DealerRater Jun 26, 2021

Dealer and Ferdy were great from arrival, processing to completion.

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DealerRater Jun 26, 2021

My service advisor (Dean) is next level with his work ethic, communication and thoroughness. The mechanics did complete job and personal explanation of what they did.

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DealerRater Jun 25, 2021

Our adjuster was fabulous in getting out service done very informative

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DealerRater Jun 16, 2021

Friendly staff. Very straight forward. Kudos to Moe, Salem and the Finance Manager Armin. Great people to work with. Very fast transaction. No hassle. Will buy from this dealer again.

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DealerRater Jun 15, 2021

They got the job done in great time I made the cal for a recall and they took care of it with no hassle they were hreat

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DealerRater Jun 15, 2021

Customer service is extremely important to me. Vanessa got me there by how she was attentive to my inquiries. Mgr. Tommy got me to stay by working out a deal that I felt was a mutual win-win for both of us. Armin read my disposition early and well. He cut through all the bullcrap that usually takes place in Financing and won my respect. Yes, he got me to buy the extended warranty and I even threw in an extra $400 for a $20 item without him having to twist my arm but that was just because of the rapport I felt ...

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DealerRater Jun 13, 2021

I was working with three dealerships who honored the FCA Affiliate program, including one in San Diego where I reside. I choose Orange Coast though it is Iver an hour away because of Jay Jao. Jay is always responsive and very positive to emails, calls and text’s. It’s because of employees like Jay that you have earned a customer for life!

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DealerRater Jun 7, 2021

I’m impressed with the service department . My first time here. They lost track of the part I ordered so ended up waiting too long.

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DealerRater Jun 6, 2021

Dean is super helpful. Great fast service. Was communicated in a timely manner and Uber was super helpful. Fair pricing for the service that I received.

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DealerRater Jun 3, 2021

Ferdie is always super nice very friendly, make you feel really comfortable asking questions no matter how many you may have. Overall visit went very well was in and out in no time.

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DealerRater Jun 3, 2021

Best service ever! They treated you like they’ve known you for years! I always go to my guy German, but all of them will treat you the same...friendly and caring! You won’t be disappointed with anyone there...period!

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DealerRater Jun 2, 2021

Made everything easy. N vet even had to go to the dealership. Did everything through email or text and looking forward to drive my new keep on vacation.

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DealerRater Jun 1, 2021

I dropped off my truck to get some services done and ran into some problems from the start and was not very happy. I spoke to Justin in the service area and it was resolved very quickly. My truck was taken care of and some extra detailing on top at no extra charge. Overall, excellent service, highly recommended.

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DealerRater May 30, 2021

Since being a new owner of a fiat I have had to go to the dealership and I’m very pleased with the service I get as well as the customer service experience

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DealerRater May 30, 2021

They fixed the problem for which I came in. Then went over and above that by replacing a part that “could” have been affected, but was not showing any signs of wear and tear.

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DealerRater May 30, 2021

I could not be more satisfied with the care and professionalism I was given when I came in and had my car serviced. I will recommend this dealer to others.

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DealerRater May 22, 2021

Generally good service, need better 7am wait lines so residual traffic is not in the slow lane of fast oncoming traffic, need less employee chatter next to waiting room, especially if talking dispariginly

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DealerRater May 21, 2021

The best attention, customer consideration, and up-front-ness of any local Dodge Dealer. Orange Coast patiently handled my requests, addressed them in a no-nonsense and accurate way. After visiting other Dodge Dealers I found Orange Coast the best by far and had the best sales staff without other dealer’s games.

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DealerRater May 21, 2021

Best Jeep dealership I’ve come across. They treat you the same as when you are buying a car off their lot. Sorry to say most dealerships are not like that.

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DealerRater May 19, 2021

Great customer service, friendly and accommodating... would recommend for anyone looking for a car or wanting to service an existing one... will definitely be back again

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DealerRater May 13, 2021

Very organized and efficent. German Moreno really made sure my jeep was finished in a short amount of time. I waited for my car and he kept me up to date on how it was going.

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DealerRater May 13, 2021

Very fast and easy and Rod was very helpful! I loved how easy the finance process was and not overall not pushing add ons to me. The gentleman who did my finance was great too!

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DealerRater May 13, 2021

Excellent customer service. Very happy with service. From greeter to advisor. Will definitely recommend to family and friends. Maybe I’ll buy a car next time.

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DealerRater May 11, 2021

I ran the battery of my daughters car down, and finally brought it into the dealership (interesting story behind that as well!). Apparently I didn't buy the car there, but thought i did. In any case, Dean was able to look up the details, and see that it was still under warranty for 2 more months. Not only did he fix the battery problem, but adjusted the hood, fixed the auto start stop mechanisms, fixed a couple recall items, performed some regular service, and had the car washed and ready for pick up the next day, all under warranty. Very ...

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DealerRater May 11, 2021

Great service awesome people, great sale people. Will purchase a jeep anytime from this dealer . Service people take care of business, fast and easy service

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DealerRater May 11, 2021

Great service and friendly staff. Highly recommend buying or leasing your car through Orange Coast! I won’t go anywhere else to purchase a car.

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DealerRater May 11, 2021

Very little communication was provided in the fix of my vehicle. No clean up was provided in the MFG defect after fix and residual oil continued to leak on my garage floor.

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DealerRater Apr 30, 2021

Excellent service! German is so very knowledgeable. He makes the service trip a breeze! I happily drive from Long Beach just to get this wonderful service!

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DealerRater Apr 30, 2021

After receiving very poor customer service at Champion Dodge, I decided to go to Orange Coast for service. So happy that I did! Jose and staff made my service experience a pleasure. In and out, no problems, no issues.. Very friendly & responsive people.

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DealerRater Apr 29, 2021

Very friendly staff that kept me up to date on the progress of my service and charged a very fair price for the service rendered.

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DealerRater Apr 29, 2021

German always goes above and beyond for his customers. I am always satisfied with the service I receive from him. He is responsive and makes sure he will be available for your service needs.

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DealerRater Apr 29, 2021

I forgot to pick up my credit card after paying. The service advisor drove the credit card to my house. I was kept informed throughout the process. Getting a loaner car in the morning was very easy.

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DealerRater Apr 29, 2021

Dean has been my go to service representative for years. First at another dealership and now at Orange Coast. There is a reason why I followed him to another dealership. He is always honest in his assessment and a pleasure to deal with.

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DealerRater Apr 29, 2021

Paul takes great care of me and your staff is awesome thanks for cleaning my vehicle and getting my car done quick and on time

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DealerRater Apr 29, 2021

Went in for oil change. Upon arrival I got fast and efficient service. Jeff was professional and kept me up to date on status on my car.

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DealerRater Apr 29, 2021

The service department was absolutely outstanding. They outside the box to make sure that my car was fixed properly and quickly. Tony and Ferdi are always great to work with an extremely diligent.

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DealerRater Apr 22, 2021

Dante is a most Amazing FIAT mechanic! My challenge this trip is in getting through to my far-too-busy but excellent service writer in finding out the status of my Abarth.

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DealerRater Apr 20, 2021

Wonderful experience from start to finish, Art is thoughtful and cares most about making sure I got what I wanted. Financing was easy and painless. If you want a Chrysler Jeep Dodge Ram or Fiat look no further. Make sure you ask for my man Art!

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DealerRater Apr 19, 2021

Great service techs and friendly staff. Easy to make appts. Convenient hours. If customers do have any issues with service, they are easy to work with to remedy.

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DealerRater Apr 14, 2021

Super simple process from start to finish. Set up deal over the phone and went to dealer in person and had my leased vehicle in under 2 hours. No surprises or last minute add ons. Deal was as discussed over the phone.

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DealerRater Apr 14, 2021

They had my car ready after an oil change within 45 minutes.Words words words words words words words words words words words words words words words words words words

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DealerRater Apr 14, 2021

My salesperson Marissa was great! Knowledgable, helpful and really made the entire process extremely smooth which was nice. Would definitely recommend her and this dealership to others.

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DealerRater Apr 14, 2021

Orange Coast has been amazing from the time I was searching for my right vehicle, purchasing and small item to repair. Ferdie in Service was polite, fast a d efficient. Will continue to call it my home car service!

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DealerRater Apr 14, 2021

I bought my Jeep from this dealership and I keep coming back to get my oil changes from this service center because the customer service is phenomenal. I have dealt with other dealerships and none compare to Orange Coast.

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DealerRater Apr 14, 2021

Overall very professional, fast, efficient and friendly. I highly recommend this dealership to suit your needs. They get the job done. Thank you. Great experience 👍

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DealerRater Apr 14, 2021

Very very professional service dept. staff. It was done in the exact time promised.. Clean waiting room,, with convenient snacks machines provided. Thank you! Mrs

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DealerRater Apr 1, 2021

Replaced the ecu on my 06 rubicon. Fast, friendly service got me in and out ahead of schedule. With no hassle. Was a great experience.

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DealerRater Mar 23, 2021

Great experience, got a good deal, Tyler and Richard made the whole process very smooth and straight forward. Love the car (Grand Cherokee). Will definitely purchase again at Orange Coast

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DealerRater Mar 23, 2021

German continues to take excellent care of our Fiat 500. My service experience is always pleasant. German is so knowledgeable, warm and friendly. I very much trust him as our service advisor, the wonderful mechanics and prices are always reasonable.,

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DealerRater Mar 23, 2021

I leased my car from OC Jeep and it’s been a very smooth process. I’ve had missing keys and all sorts of things and they always treated me like family.

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DealerRater Mar 14, 2021

Nicest sales person I ever met at OC Jeep. She was most comfortable person to deal with it. I have purchased a Jeep Gladiator Mojave in fastest decisioned.

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DealerRater Mar 12, 2021

Great buying experience! This is our second purchase from Orange Coast. Would purchase from this dealer again. Very happy with the time Jeff spent with us making sure we got what we wanted!!

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DealerRater Mar 12, 2021

Great customer service. Easy process. Aron showed me all the characteristics of the car and went for a test drive. Tyler understood my needs and was able to work with my budget.

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DealerRater Mar 12, 2021

Great service made the whole purchasing process easy. Ez Lopez was a great help gave me the best deal that he possibly could. I’m Very grateful

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DealerRater Mar 4, 2021

Very efficient operation. Oil service was completed on schedule. They maintained great communication with me on the car status. I will return again in the future.

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DealerRater Mar 3, 2021

I had a great experience here with the internet sales manager Jeff. he they got me in and out quickly with a great deal—I would highly recommend them!

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DealerRater Mar 3, 2021

The person that help us buy the car was very nice professional and helpful. She took her time to show us the new vehicle and all controls.

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DealerRater Mar 3, 2021

Very accommodating. Pleased with the process, length in which it took and the staff.. I appreciate the zero percent financing offered. Thank you, have a great day

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DealerRater Mar 3, 2021

Great customer service! Quick and reliable! My appointment was at 10am in the morning, I was in and out by 10:10am and even got a loaner car!

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DealerRater Mar 3, 2021

Had a great experience at Orange Coast Chrysler Jeep Dodge RAM and Fiat in Costa Mesa! Super knowledgeable and accommodating. My entire experience was painless and efficient. Highly recommend!

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DealerRater Feb 26, 2021

My service advisor, Jose, was great. Good communication with me and he explained everything. My vehicle was done in the time expected, and it was returned to me clean. Great service

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DealerRater Feb 26, 2021

They are far better than their competing dealerships in the area. Everyone I encountered were professional, helpful, and accommodating. Rod was wonderful and an incredible internet sales manager. He located the vehicle we wanted and worked out a great deal. In finance, we worked with a great gentleman. He was patient and insightful. He answered all my questions and made sure to explain things simply. From start to finish, we had a great car buying experience. What we experienced is how car buying should be. I will be back in 3.5 years to lease another vehicle with Rod!

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DealerRater Feb 26, 2021

Overall an excellent dealership, which we all new is few and far between. Service with Lonna and Paul has been first rate and more than fair. I would recommend OC Dodge, Jeep, Ram in Costa Mesa to anyone wanting an FCA vehicle.

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DealerRater Feb 26, 2021

Excellent services, offers Uber, greeting, very professional, and very safety always, friendly this is may 3er car and I’m so happy for my decision thank you

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DealerRater Feb 26, 2021

Thoroughly professional and courteous. Dean Rutherford, whom I followed to Orange Coast Chrysler Jeep Dodge provided excellent guidance as my Service Advisor. I had virtually no waiting for anything when I brought in my car, and then when I returned to pick it up. I recommend the dealership as highly as possible.

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DealerRater Feb 24, 2021

Best dealership hands down. They really know hiw to take care of customers. I come all the way from Moreno Valley just cause that reason.

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