Customer Testimonials
Dean at orange coast jeep was a pleasure to work with . His details and knowledge of all my needs pertaining to my car was exceptional and felt I could trust everything the technicians were doing on my car . My car drives like a dream again . Thanks again for your time and patience with all my questions .
Jose was awesome. Very attentive and quick to serve. My car was diagnosed quickly and fixed quickly
My experience with Orange Coast was great. Paul Gordon was my service writer and he was very informative while listening to what I had to say.
Juan spent time with us to make sure our concerns were addressed and we were satisfied with our car selection and purchase. When I am ready to purchase another vehicle, OC Chrysler Jeep will be high on my list because of their customer service in sales and finance.
Vince is a great professional guy who helped me today with the oil change. Wonderful experience really good customer service and he is so friendly. My car was ready in no time, I recommend this dealership to all my friends and family!
repairs done as requested air condition was inop and corrected as instructed now it works
This salesperson is the best and friendly . I like the job they are working with me . Thank you very much.
Excellent service from Abdullah. Pleasant experience and very helpful during the buying process. Also did not push for any additional options
Awesome personalized service. Free cappuccino and treats in a clean waiting room. Thank You for your help!
Clean, professional, friendly. Had an appointment was taken right in. Was kept up to speed on the progress of my vehicle.
Would definitely recommend this dealership over many others I’ve dealt with. Big shout out to Moe for helping seal the deal on the 2015 Hellcat!
The people over at Orange Coast Chrysler Jeep Dodge Ram Fiat are amazing. The process was easy & quick.
I can only comment based on my experience with Mo. He was recommended by a good friend and he did not disappoint. Easily my best purchase experience.
Very efficient with great communication. I had a unique problem... they solved it right away and got me in and out. Jose and Andrea were excellent.
Excellent dealership. Jeff and Rod are amazing to work with. They got me a great deal on Jeep GC
This one the best dealer to buy a car starting with best customer service from from sales managers to seals personal . I had a good service from Joshua Michael . Tommy and Salem Mhawish
Andrew was great!!! Good customer service and sales person. Process went by easy and fast. Happy with my purchase. Nicole was Amazing explained every very well got a good deal with my license plates!!!!
Place is great jose at service took very good care of me and provided updates throughout my service. Will definitely be going back and referring all of my friends and family there!
I request advisor Jose Torres helpful: professional good communicator (I do not use google I bing)
Very satisfied with the quick, thorough work. Justin was a great service advisor and very communicative of the process.
I’m very satisfied everything and everyone was perfect thank you for your kindness and your help
I just got my recalls corrected and David helped me with the entire appointment. The dealership set up the recall appointment and I was in and out. Loaner, although was difficult to set up was handled professionally. I insisted that I lived at least 2 hours away so they did everything they could to get me one. There was apparently a “no show” for the loaner wait list so I got lucky. Drove around, got lunch and my truck was completed in just 2 hours. Thanks David for the great service. Ismael Guanzon
Very friendly upon arrival in service. Very prompt to assist. Paul in service gets a 10 out of 10 for being so good at what he does. Can’t complain, a very good service experience.
Fantastic experience with Abdullah, very friendly, honest and knowledgeable and he absolutely went out of way to make sure my customer experience was informative and low pressure
I had excellent service at O C Jeep! I worked with Juan C., Juan G., and Vync. Everyone that I dealt with listened attentively. They were very knowledgable about the car I purchased. Each was professional, courteous, and friendly.
Dealers sales person followed up on my questions after I gave them an unfavorable review on this site! That was helpful in my decision process and saved me a trip to their dealership.
Cynthia Valdivieso and Andrew Viramontes were terrific, and we had a very pleasant experience purchasing a car here. Cynthia was extremely patient with our desire to test drive multiple vehicles and allow us to go over the pros and cons of each car. We never felt pressure to purchase and she was very happy to give us all the info we needed to make the decision that was best for us. I'd highly recommend you ask for Cynthia or Andrew.
Paul was great. I was a little bit surprised that it took over 2hours to get an ail change.
I had an excellent experience. The fix was easy and they handled it promptly. Also they provided a rental car for my convenience.
The service folks were very nice, the wait time was minimal and the dealership lounge was comfortable.
My experience at this dealership was awesome Cynthia was awesome I would by another car here just because Cynthia very professional
Paul is the best around. After living in different states and dealing with different service personnel, Paul is hands down the best I’ve ever had. He takes his times and goes above and beyond to ensure my vehicle is in order. Beyond this, he has a great personality and it’s always a pleasure working with him. I’m never taking my vehicle anywhere else or to anyone else.
The customer service at this dealer was great. I got my car serviced quicker than expected.
Jose Torres did an excellent job assisting me with a recall and computer issue with my 2022 truck. He was courteous, professional and knowledgeable. He got me in and out, and back on the road quickly. I highly recommend Jose Torres for your Ram needs.
No appointment got me in in a very reasonable time rotated the tires and oil change also cleaned my jeep
Excellent service, professional and friendly attitude Dave was as always very knowledgeable and prompt with the completion of the work done to the car
Service department has always had excellent service. I have been going here for years. Also very professional.
The salesperson was very helpful and the cost of the vehicle was provided without added fees
Work with Cynthia at at Orange Coast Chrysler Jeep Dodge Ram, she was extremely helpful and reliable. Cynthia found the exact car i wanted and got me a great deal. Super impressed with her and would be quick to recommend her. Walked away knowing i got the best possible deal out there.
Polite, professional and they take care of their customers. Will continue to take my truck their for allit's service needs.
I had the perfect experience at Orange/West Coast Ram/Fiat dealer. Every employee was very nice and helping...you have a great crew!! Jose was fast and very helpful, he took care of me with no problems!! I have never been to a dealership very very busy as yours and not have to wait for anything! The best dealership in Orange County! Thank you making my visit a good experience!! Donna Bruce-Lord
They were very efficient and accommodating and I got exactly what I wanted to buy and at the price I wanted to be.
From the moment I walked on to the lot, we received the best experience from Josh. He worked within my budget, and talked to me in depth about the details of the vehicle. It was hands down a completely different experience than a separate dealership I had just came from that same night. I did not receive the hassle and car salesmen game from Josh and he gave me the best deal from the start with no pressure at all to walk out with a vehicle. Very thankful for his patience in the process, knowledge and hospitality. I would highly ...
This was the easiest dealership I have ever worked with. Smooth transaction and very helpful staff made my car buying experience easy. Ask for Andrew Viramontes. He makes the process really smooth. Best car buying experience ever.
The best, most customer friendly Chrysler dealer in SoCal. Head and shoulders above the others who we have searched out, tried and found seriously lacking in quality of work or care. OC Chrysler mechanics found and corrected the failures, negligence and the damage caused by service at the previous dealership in Carlsbad. Provided me photos proving the damage they found, which had been denied by the previous dealership.
I recently purchased a jeep gladiator, pleased with the purchase. Special shout out to the sales representative. Cynthia Valdivieso, I felt she worked hard to find the vehicle that I was specifically looking for. She followed up and got the deal done. I recommend her and the dealership.
It was a pleasant experinance plus had an great experienced salesman that made buying easy
This dealership is fantastic I will refer family and friends and continue to do business.
Paul is excellent. Very upfront and knowledgeable. Listens and is willing to offer alternatives or if you can push off certain things.
Had a great experience! Dean made sure I was updated on all that was happening.
I only have good things to says about this dealership! Dave Anderson my service advisor, goes to extra limits to make sure i am completely satisfied! Dave is very knowledgeable of service required for my Ram truck! Dave is a credit to this dealership!
Ferdie and his service staff are the very best at what they do. Honest and professional and you get the fair price on all your work. You can count on them to do the job and not try to sell you more work than what is needed. I highly recommend this dealership.
Great job very professional. Well organized easy in and out. Keep in communication with updates
This dealership will do their best to help you get the best deal on a car
Dean is Great!!. Dean is very helpful and very knowledgeable of the jeep. The customer service is very helpfull also. Thank you Dean
Alfonso was awesome very patient extremely friendly and very knowledgeable of the keep product thank you so much for a great Experience you Rock
Andrew is great! So patient and helpful! Good smile to customer. I enjoy my new car. . Thank you Andrew. Also Nicole is great !
Great service, Justin in service.too good care Of me. Car was only in a couple hours as Promissed
On a moments notice they were able to show me a number of jeeps I wanted to see. Not only that but help me thru all paperwork and finance and all this within the evening. Very well done.
Very helpful, customer oriented service department. Quick service, gets you in and out fast. Hooked me up with a ride service too. I’m very happy.
Everyone was extremely friendly and honest. They didn’t try to keep selling me a bunch of unnecessary things. Not pushy at all.
Amable executive experience expected excelente Happy thanks agradable perfecto feliz agradecida personal amable agradable Gracias
Awesome service! Super friendly people. The best customer service you can get. I bought a 392 and the dealer made the experience super smooth
I just purchased a brand new 2023 Jeep Grand Cherokee, my dream car. I’ve purchased many vehicles and it always used to be a battle, this has changed thanks to this dealership. It was the fastest most pleasurable car buying experience I’ve ever experienced. Salem was my sales rep and he was a pleasure to work with, no hard sales tactics and worked with me to make the deal that I was happy with. Then off to the finance battle, right? Wrong, Vynz was just as great to work with and actually listened to my needs and didn’t ...
I would highly recommend John Gray’s Orange Coast Chrysler Jeep Dodge Ram dealership and excellent service department without reservation. Their long-standing knowledgeable professional staff are welcoming and trustworthy. I was able to quickly book my Dodge Grand Caravan in for diagnostic service. My check engine light code indicated torque converter clutch solenoid circuit open. They reported I had major transmission problems and that they found a large amount of metal debris in the oil pan. Even though I was technically out of warranty but because of regular maintainence and mileage under 60,000, their service director reached out to the manufacturer ...
Service was great, very fast, friendly, and knowledgeable. Price was good, and they had what I wanted in stock.
Paul attended the issues that i reported properly and provided good service. He also mentioned about the warranty and how it will cover the services.
Denise did a great job during the sale and trade in of my vehicle. Nicole was great during finance process.
Rod always makes this process super easy and stress free. This was the 3rd car we have bought from him
I purchased a 2023 Sahara jeep from orange coast max was my salesman also worked w Tyler the manager they were really nice and wonderful to me they went out of their way to make it happen I’m so happy and appreciated they are truthful and carry out what they say thank you max and Tyler I’m very grateful
Cynthia was very sweat and helpful , I really appreciate her help and the dealers help for having great communication with me.
They always have the vehicle am looking for, and I’m able to get a deal worked out fairly quickly. Picked up 2 hellcats from this dealership within the last couple of years, and the process for both have been nothing but smooth.
Everyone was very helpful at the dealership and made sure things went smoothly. They provided top service and I went home fully satisfied.
Very pleasant and expeditious service. Well attended by service personnel. Comfortable and clean lounge area.
Abdullah and Louie are great guys to do business with. They are transparent and no pressure to purchase or lease.
Jose was awesome. Answer all my questions and concerns. It was done in perfect matter.
Every time I bring my Jeep in for service, Orange Coast have been exceptional. Justin was great in helping me out today. 5star
They did an excellent job and Dean Weatherford was exceptional! A very pleasant experience. Would recommend.
Service department very professional, made me feel like a VIP. My service rep was Mauricio and he was amazing. Did great work on my truck, Gave me a loaner vehicle. Overall great experience.
I had a wonderful experience purchasing my truck The process was stress free and pleasant. Denise was very thorough and knowledgeable. She was able to find me a vehicle that suited my needs.
The staff always helps as much as they can, ended up not having any service done as they couldn’t find the issue, but, the problem was intermittent so it was unlikely they were going to locate it anyway without tearing everything apart. Once we figure out when the issue presents, we will be going back to have them fix it for us.
I worked with Robert and Louie. Robert was patient with me as I continuously walked him back and forth with the vehicles I was looking at. He let me test drive the vehicles and explained the features. He is quite knowledgeable on the vehicles and has a great personality. He explained that if we did find something we liked on the lot, we could custom build it. Honestly, he made our Jeep Rubicon purchase a breeze. Louie also made sure to work the payment into our budget. Before coming here, we had shopped around at other Jeep dealerships but this ...
Paul Gordon always does a wonderful job for me. He services all 3 of my jeeps and keeps them running in good conditions. My family has purchased 5 vehicles from Orange Coast since 2001. Currently my daughter is driving a 2006 Jeep Grand Cherokee, and it still runs great with over 200,000 miles thanks to the service Paul has provided.
Simply put, Mauricio is just the best!!! Always takes good care of me and I appreciate him always. Thanks bro!!
My experience with this dealer was very positive, Vanessa was very knowledgeable and helpful to make some changes to the deal. When I shop for a truck in the future, they will definitely be on my short list.
Excellent service dealership took good care of me finally fixed an issue I had with my suspension system which was fixed by the head mechanic And the service manager Dave was also excellent.
Check in was a breeze. I came in for and oil change and multipoint inspection. They also rotated my tires and serviced front and rear differentials. I was in and out in 2 hours.
Dean was very courteous and kept me well informed about what service was and what wasn’t needed on my car. This was greatly appreciated!
Best car buying experience ever. Venessa is one of a kind dealer representative that I believe every one should strive to be like her. I cannot stress enough how professional she was in dealing with us. She made the whole experience seems to be very smooth and simple and I would definitely recommend her to everyone I know. On a side note, I would also give a high mark for the finance department at Orange Coast Jeep Dealer. He also made the transaction so easy.
Of the more than 20 dealerships we visited, Orange Coast was the only dealership that actually listened to what we wanted and needed. There was no high pressure sale, in fact, we felt very much at ease because everyone was so helpful. Our sales representative Josh was exceptionally courteous, well informed, and eager to assist us with anything we needed throughout the purchasing process. I would highly recommend him to assist you in your search for a vehicle. You won’t be disappointed. Our purchase experience was well worth it once we discovered that Orange Coast Chrysler Jeep Dodge Dam Fiat ...
I want to express my deepest gratitude to David, Paul as well as the teem at orange coast in the city of Costa Mesa. My car was down for approximately 1 year as the manufacturing company made a harsh decision to stop making a valuable and needed part for my car, this delema left Paul who began the journey to effortly search for the needed part for my car, but was unsuccessful, then David Anderson his colleague jump into action and began calling manufacturers everywhere for this needed part, he was determined to find it . Moving forward, Dave called me on ...
Muhammad was very clear very informative and made it a very good experience for us
Today my car was well serviced. I am very happy with the service I received and will be in touch to finish the additional services still needed. A big thank you to Michael for keeping updated during my wait time.
Lana and the staff at this dealership are wonderful! I’m never disappointed Orange Coast Chrysler Jeep! Love the service department and staff . I’ve never been disappointed!!
Had and urgent issue with my truck that needed fixing ASAP. I had gone to the Huntington Beach Jeep dealership where service was horrible and in no way helpful. Ended up going to Orange Coast Chrysler Jeep with no appointment. The service and parts team was very helpful and took my truck in immediately despite being busy. Paul kept in communication with me every step of the way and by end of day my truck was ready. Very happy with the service.
By far the easiest new car purchase I have ever made. I lost confidence in Dodge dealers over the last couple of months trying to purchase a truck. I experienced everything from bait and switch to rude and unprofessional service from sales staff. Dealing with Amy at Orange Coast was the easiest transaction ever. I highly recommend them.
Friendly helpful staff. They made every thing as smooth as possible. Low stress shopping made the whole experience very enjoyable. I will go there again to buy more cars.
I always skeptical of dealerships but my experience with this one was great. I drove 400 miles to purchase a Certified pre-owned truck - sight unseen - and it was in better shape than I imagined. My salesperson Salem, floor manager Lila, and Finance manager Armen were all great to work with and took care of me start to finish. Thanks OCJ for a great truck !
Amy was completely honest and helpful. She expedited the purchase and kept her word. I purchased a new Challenger and could not be happier. Huntington Dodge was horrible and their ad cars were a bait and switch tactic. Anyone looking for Dodge definitely needs to see Amy at Orange Coast Dodge.
In these challenging times, it is refreshing to have customer-oriented people providing the kind of support and service for my car and me. Paul G. is the one to see. He knows how to make your experience painless.