Customer Testimonials
Excellent service! German is so very knowledgeable. He makes the service trip a breeze! I happily drive from Long Beach just to get this wonderful service!
After receiving very poor customer service at Champion Dodge, I decided to go to Orange Coast for service. So happy that I did! Jose and staff made my service experience a pleasure. In and out, no problems, no issues.. Very friendly & responsive people.
Very friendly staff that kept me up to date on the progress of my service and charged a very fair price for the service rendered.
German always goes above and beyond for his customers. I am always satisfied with the service I receive from him. He is responsive and makes sure he will be available for your service needs.
I forgot to pick up my credit card after paying. The service advisor drove the credit card to my house. I was kept informed throughout the process. Getting a loaner car in the morning was very easy.
Dean has been my go to service representative for years. First at another dealership and now at Orange Coast. There is a reason why I followed him to another dealership. He is always honest in his assessment and a pleasure to deal with.
Paul takes great care of me and your staff is awesome thanks for cleaning my vehicle and getting my car done quick and on time
Went in for oil change. Upon arrival I got fast and efficient service. Jeff was professional and kept me up to date on status on my car.
The service department was absolutely outstanding. They outside the box to make sure that my car was fixed properly and quickly. Tony and Ferdi are always great to work with an extremely diligent.
Dante is a most Amazing FIAT mechanic! My challenge this trip is in getting through to my far-too-busy but excellent service writer in finding out the status of my Abarth.
Wonderful experience from start to finish, Art is thoughtful and cares most about making sure I got what I wanted. Financing was easy and painless. If you want a Chrysler Jeep Dodge Ram or Fiat look no further. Make sure you ask for my man Art!
Great service techs and friendly staff. Easy to make appts. Convenient hours. If customers do have any issues with service, they are easy to work with to remedy.
Super simple process from start to finish. Set up deal over the phone and went to dealer in person and had my leased vehicle in under 2 hours. No surprises or last minute add ons. Deal was as discussed over the phone.
They had my car ready after an oil change within 45 minutes.Words words words words words words words words words words words words words words words words words words
My salesperson Marissa was great! Knowledgable, helpful and really made the entire process extremely smooth which was nice. Would definitely recommend her and this dealership to others.
Orange Coast has been amazing from the time I was searching for my right vehicle, purchasing and small item to repair. Ferdie in Service was polite, fast a d efficient. Will continue to call it my home car service!
I bought my Jeep from this dealership and I keep coming back to get my oil changes from this service center because the customer service is phenomenal. I have dealt with other dealerships and none compare to Orange Coast.
Overall very professional, fast, efficient and friendly. I highly recommend this dealership to suit your needs. They get the job done. Thank you. Great experience 👍
Very very professional service dept. staff. It was done in the exact time promised.. Clean waiting room,, with convenient snacks machines provided. Thank you! Mrs
Replaced the ecu on my 06 rubicon. Fast, friendly service got me in and out ahead of schedule. With no hassle. Was a great experience.
Great experience, got a good deal, Tyler and Richard made the whole process very smooth and straight forward. Love the car (Grand Cherokee). Will definitely purchase again at Orange Coast
German continues to take excellent care of our Fiat 500. My service experience is always pleasant. German is so knowledgeable, warm and friendly. I very much trust him as our service advisor, the wonderful mechanics and prices are always reasonable.,
I leased my car from OC Jeep and it’s been a very smooth process. I’ve had missing keys and all sorts of things and they always treated me like family.
Nicest sales person I ever met at OC Jeep. She was most comfortable person to deal with it. I have purchased a Jeep Gladiator Mojave in fastest decisioned.
Great buying experience! This is our second purchase from Orange Coast. Would purchase from this dealer again. Very happy with the time Jeff spent with us making sure we got what we wanted!!
Great customer service. Easy process. Aron showed me all the characteristics of the car and went for a test drive. Tyler understood my needs and was able to work with my budget.
Great service made the whole purchasing process easy. Ez Lopez was a great help gave me the best deal that he possibly could. I’m Very grateful
Very efficient operation. Oil service was completed on schedule. They maintained great communication with me on the car status. I will return again in the future.
I had a great experience here with the internet sales manager Jeff. he they got me in and out quickly with a great deal—I would highly recommend them!
The person that help us buy the car was very nice professional and helpful. She took her time to show us the new vehicle and all controls.
Very accommodating. Pleased with the process, length in which it took and the staff.. I appreciate the zero percent financing offered. Thank you, have a great day
Great customer service! Quick and reliable! My appointment was at 10am in the morning, I was in and out by 10:10am and even got a loaner car!
Had a great experience at Orange Coast Chrysler Jeep Dodge RAM and Fiat in Costa Mesa! Super knowledgeable and accommodating. My entire experience was painless and efficient. Highly recommend!
My service advisor, Jose, was great. Good communication with me and he explained everything. My vehicle was done in the time expected, and it was returned to me clean. Great service
They are far better than their competing dealerships in the area. Everyone I encountered were professional, helpful, and accommodating. Rod was wonderful and an incredible internet sales manager. He located the vehicle we wanted and worked out a great deal. In finance, we worked with a great gentleman. He was patient and insightful. He answered all my questions and made sure to explain things simply. From start to finish, we had a great car buying experience. What we experienced is how car buying should be. I will be back in 3.5 years to lease another vehicle with Rod!
Overall an excellent dealership, which we all new is few and far between. Service with Lonna and Paul has been first rate and more than fair. I would recommend OC Dodge, Jeep, Ram in Costa Mesa to anyone wanting an FCA vehicle.
Thoroughly professional and courteous. Dean Rutherford, whom I followed to Orange Coast Chrysler Jeep Dodge provided excellent guidance as my Service Advisor. I had virtually no waiting for anything when I brought in my car, and then when I returned to pick it up. I recommend the dealership as highly as possible.
Excellent services, offers Uber, greeting, very professional, and very safety always, friendly this is may 3er car and I’m so happy for my decision thank you
Best dealership hands down. They really know hiw to take care of customers. I come all the way from Moreno Valley just cause that reason.
Good customer service, I appreciate that there is no up selling. I can get in and get what I need done and get out. I would recommend to a friend.
Excellent service. Service rep met me at check in, walked around car with iPad to get entire image and service was completed promptly and thoroughly.
Service was very good. Paul kept me informed about what needed to be done. Was thankful they supplied an Uber for me too. Again thank you.
Basically a good experience. They made a couple mistakes (ordered our vehicle but it was missing one feature we requested). But they did their best to make it right.
The employees as this dealership were very friendly and took care of my needs. The salesperson, Riham, did an excellent job in working with what I was looking for. I recommend this dealership.
Everyone did a great job, Followed safe procedures very courteous. Wait time was less than stated. Car was washed and ready to go great job
Matt did a great job getting my vehicle in and out of service with minimal physical interaction and a few short friendly well informed phone calls.
This my second Fiat 500E. I have had only two electrical problems with it and orange coast dodge is the authorized Fiat repair station. It is conveniently located and all of the service advisors are extremely knowledgeable. The service technician fixed my car in a timely manner. I am very pleased with to Recommend their service.
It’s nice work with a dealer that takes the time to make sure a customer like me is 100% satisfied....!!! I am and highly recommended..!!
I had the best experience I have ever had buying a car! From the minute we walked in there was no pressure and the entire dealership seemed like a close knit family everyone was so polite and very accommodating I absolutely love my new Jeep!
Great service friendly and down to earth assistance from Kenny. Great experience highly recommended customer service was awesome thank you just absolutely love my new jeep.
Our experience at OC Chrysler was perfect. A great deal, a quick delivery, and safe effective protocols. Jeff and Mo were excellent! We couldn’t be happier.
Vanessa Diaz is awesome, friendly and very helpful. She made the process very comfortable. Thank you Vanessa! I would highly recommend this dealership and make sure to ask for Vanessa.
Went in for an oil change. I didn’t have any appointment but got to the department around 8am. Was greeted by a young woman who was very helpful and take photos of my car before. The advisor called me and it was a quick and great service!
Pleasant greeter, great advisor and good diesel tech. Took my 2019 3500 here with a bad fan clutch after H.B. Ram said it was normal and I had to live with it. These folks diagnosed and fixed it. Earned my business.
My son’s and I have purchased or leased 12 Jeep Grand Cherokee’s in the last 12 years, our Salesman Paul Whitehead has been our salesman through all of them he is a pleasure to do business with and I have referred him to many friends. We have had our Jeep’s serviced at the dealership and have been very satisfied
I understand that all the staff are focusing on the spirit of service. For example, They are informed exactly what the situation is now. I am very grateful for the services on the day
They replaced our fuel tank, we were pleased with the work done wlith Jose , he was very helpful & courteous. We would definitely return again. Thanks from Jim & Cathy
My service experience was one of the best ever! I had a coupon. No one frowned on it. Everybody was so nice, so organized. Very pleased.
Great service at a reasonable price. Clean, comfortable service area. All employees were safe and socially distancing as well as using disinfectant on all cars coming in for service.
Love the dealership. Super convenient location and Ferdi has been a big help. I’ve had a few issues with my brand new Rubicon and he’s hoping to get them resolved 🙂
This dealership is organized efficient friendly and professional. The employees I interacted with were respectful helpful and friendly. My service representative dean Rutherford was professional. He knew the product and how to fix it . he was honest and comforting because I knew I would not be taken advantage of. I felt good about taking my suv to orange coast mainly because of dean Rutherford . He is honest and professional. Thank you for having him there . He is the kind of employ more dealerships should have represent them. Thank you again and God bless you and dean Rutherford
We were looking for a Ram 2500 diesel. We went to the website and gave our request of the Ram with what we were willing to pay. Jeff respond back that he had the truck and he could work with what we wanted to spend. I called him, then we drove out and left a few hours later will the truck of my dreams. 🤗
I really enjoyed my time and purchase from OC Jeep! Jeff Ostergaard was a pleasure to work with. They had the right Jeep for me and cut me an excellent deal!
Fantastic work. Was promised work to be done in 1-1/2 hours. It was finished in 50 minutes including car wash. Excellent work people!!!
Lonna and her team did a great job and had my last minute scheduled service completed as promised. Thanks again team. I no longer hate having to get my truck serviced
At OC RAM, Paul was my service advisor and very knowledgeable about diesels. He took the time to listen to my concerns and answer my questions. Previous three dealerships I took my diesel for work ended with issues and lack of confidence/capability in their ability to service diesels.
Took my 2019 Dodge Charger RT there for my first oil change. Everyone was polite and fast. Got a call from the mechanic working on my car explaining everything thats going on. I am very satisfied with my service there. I will be going there all the time now.
Jay was very professional and not a hard sell attitude. Just helpful and courteous. He also seems to know the vehicles well. Thank you very much
Thanks guys for going the extra mile!!! It was a great car buying experience! Ken and Tyler were awesome and their great deal brought us from another dealership. They worked with our time constraints and credit scores. And Ken delivered on all his promises! Thanks again guys.
Tony and the service team are the reason to come here. They are professional courteous and accommodating. The work is always right the first time, Orange Coast Jeep has a customer for life!
The sale was stress free and enjoyable. Agreed upon a price, got good price on my trade in so just waited for my truck to show up and do the paperwork. Found the salesman was fair and I was treated with respect to. Would buy there again. Just took it in for first oil change and was treated very well.
We had a really good experience, Richard our sales man was really nice and helpful. We would absolutely purchase another car from this dealership. I will totally recommend this dealership to family and friends.
Outstanding repair appointment as always. German always takes such good care of us with his expert knowledge and warm personality. He’s honest and takes time to explain recommended repair/service.
Sarah the person who attended me was quick and to the point. She was very friendly. The service was quickly. I even called to see what was wrong with my Dodge Charger, and they answered it politely and directly.
Lana made the process easy! I got a rental car and they covered the repair. Lana followed up with status updates and the repairs were completed on-time. Thank you!
Quick and easy transaction. Sales representative Amy Schultz was very friendly. No hassle buying. What more can you ask for? We are very happy with our new 2021 jeep
Excellent service! Fast and easy process. We got exactly what we were looking for, Amy and Diego were so helpful and offered excellent costumer service.
Great greeting, updates, quick service, and great service! Gave price for parts and labor upfront. Kept me posted on service and time. Washed car! Thank you!
Love this dealership. I reported an issue with my vehicle and they checked it out thoroughly which alerted them to a bigger issue. I got a loaner vehicle while they fixed it right up. Great service overall.
The experienceOrange Coast Chrysler Jeep ram was absolutely amazing. Rod delegated wonderful associates to help facilitate my gladiator purchasing experience and went above and beyond to make sure I was satisfie
Dealer representative is Friendly, Fast and Knowledgeable. Art is very passionate in his work. Clean place and accommodating. Jeep Compass Latitude is roomy. Great service. Art was there for us till we finish the business.
Always a great repair experience at orange coast Chrysler keep Dodge Ram. My vehicle is always repaired to my entire satisfaction and returned cleaner than I brought in
This is a great dealership located very conveniently to where we live. We have purchased many Grand Cherokees and Wranglers from this dealership and have been pleased with all of them
Overall a good experience and I will return. Overuse of the "mask mask mask" everywhere, but for the lemmings and sheople, one endures it. I received a car wash with my service and it was exceptional.
I bought my jeep here in 2015, but I’ve had it mostly serviced at other dealerships nearby due to proximity to my home. I’ve come back to this dealership for service recently due to excellent customer service, honesty and fair pricing.
Jay got me a great deal on my new Jeep. He was very helpful and patient with me as I weighed all of my options. Thanks Jay!
Always a pleasant experience coming to OC Chrysler jeep Dodge Ram dealer. Such great customer service and welcoming vibe from all associates you come across
I took my Dodge Durango in for an oil change and service. Everyone were helpful and friendly and had my car ready quickly. I was very impressed!
Best in class service assistance! After a month of mixed messaging and incomplete info from another dealer working on my car, I reached out OC Jeep. My request for help was sent to Jeff Peters who, within a few hours, didn’t just have a full update on my car from the DTLA dealer, he also had directly spoken to his factory rep and was helping push my time sensitive request /get me accurate info. Jeff’s time, advice and efforts were best in class customer assistance and I will definitely drive out to this dealership for any Jeep needs ...
German always goes above and beyond with his service since I have been buying and servicing my vehicles at this dealership. He is the best.
Service done perfectly well with Paul being very attentive and major repairs all covered under warranty . Car ready when promised and had zero issues thanks!
Very good service and nice staff . Thank you all. I like this lease program for my 2020 jeep gladiator. Hope you can enjoy it too.
Friendly, professional and prompt diagnosis/fix. It was very busy with almost a dozen customers in line at the 7AM open time, but the staff kept the line moving and had a loaner car for me as well.
Vanessa was very helpful. Manager Tom (Tim)was very accommodating. Armin in finance was efficient. Love the vehicle. Explanation by Vanessa of operation was very helpful. Car was ordered incorrectly but manager solved problem(Tom or Tim)
They are friendly and have a great customer service!! They are always nice whenever we purchase our car, have a maintenance service and others. We are sure to come back again!
