Customer Testimonials
Great communication Deder helped us so much and is the best you need to go with him
Extremely knowledgeable, friendly and helpful!
The best Dodge dealership in Orange County hands down! Professional in everyway. Great communication and service.
MR.Gordon in Service and the complete team has been great. I have several vehicles and they completed repairs and maintenance very quick. Never had a redo. I drive 20 miles just to come here.
Went in there stressed out because I had an issue with my air-conditioning, but luckily, I had an extended warranty through ally. My service advisor, Taylor explained the entire process to me and kept me informed the entire time in while the vehicle was there they discovered a variety of issues that luckily were also covered under my warranty.
Taylor went the extra mile for me along with providing a rental and making sure I had a way to get to and from work and keeping me informed through email, text message and phone calls.
I’ll definitely bring bringing ... Read More Google - Jul 2, 2025
After researching the best way to lease a vehicle, I visited dealerships. My experience at Orange Coast was one of the best—from checking inventory to scheduling a test drive. After inquiring about a Jeep, Angie called me next door, and we discussed my needs. A few hours later, sales manager Paul called, and both seemed eager to get me into a new vehicle.
A few days later, I test drove the Jeep, which was perfect. Afterward, Angie and I discussed pricing, and after some negotiation, we nearly reached a deal. Riley, the finance person, provided valuable insights that sealed ... Read More Google - Jul 2, 2025
I have always been going to this service center for many years and love the experience. Paul Gordon is simply the best and is always helpful and takes good care of all the services that is required. Their new building is much more nicer and have a good waiting area. Loved the upgrade
I bought a car here one month ago. Everything was great and I highly recommend Roy! (No, he didn’t ask to leave a review here😅)
I'm not the type to write reviews, whether good or bad, but Jae was so awesome that I had to give him a shout. In an industry thats riddled with con artists and folks who refuse to do good, honest business, Jae is a 1 of 1. Truly the best car buying experience I've ever had, and I've had plenty. No high pressure sales tactics, no silly verbiage, just straight good, honest customer service. I've bought Benz's, BMW's, Audi's, Rovers and none of the salespeople there ever provided me with the service that Jae did. ... Read More Google - Jun 24, 2025
You need vending machines in the service waiting lobby.
This was the best dealership. I ever went through because I went to Fontana. They did not help at all. Orange coast made it happen for me.I would highly recommend that dealership over fontana's any day and they had the best salesman
New place is beautiful n great service
This past Saturday, I was helped by Lenny his service was absolutely perfect. He was very helpful and kind to my husband and I. He made us feel very comfortable something we didn’t feel in other dealerships I would 100% recommend him if you are in the market to get a car. We are so happy with our new Jeep!! Thank you Lenny! 🫶🏼
Service manager was excellent!
I have always had a pleasant experience at OC Chrysler Jeep Dodge Ram and Fiat, the service is excellent and the facility is really amazing! Whenever I go I feel welcomed and appreciated, as well as relaxed. I trust in their expertise and their exceptional quality for maintaining my vehicle and respect their integrity when completing requested services. I get a sense of feeling safe on the road because of the high quality service their company provides. I highly recommend this place for everyone! Thank you very much for your support and guidance on taking care of my vehicle. I ... Read More Google - Jun 11, 2025
Great experience! Went in to buy a car for my daughter and they did everything to make that happen, and I really appreciate it ! 🙂
went for an oil change, everyone was polite and helpful. only waited about 45 minutes. I'll be back.
Lonna was excellent. Took care of getting me a loaner car, dealt with the extended warranty company and tracked all my repairs. Thanks, Lonna!
Ask for Moe on your visit I came in and experienced exceptional service. Purchased my new Grand Cherokee with no hassle.
Very attentive to what I no
The last thing I wanted to do was go and negotiate a new vehicle. But I can tell you this, Deder Barnes made our experience the best ever. Deder knew what we wanted, listened to our needs, and we got the deal done very fast. All of the staff were beyond friendly, and they were upfront and transparent . If you are looking for an honest deal, and you don’t want to get blindsided with “add-ons”and you don’t want to spend all day at the dealership, just come here!
Went in for an oil change and Andrea was great. Service was fast and new waiting area fabulous.
Paul was very attentive and thorough
Jae and his group found the exact car my daughter wanted unfortunately it got sold but only because God had other plans. They sent her video and pictures of the 1 she ended up getting. They were so very sweet and helpful she put her down payment mum secretly picked it up and let me tell ya she absolutely loves it. ❤️ They work with you to get into the exact car you are meant to have.
Thank you guys all so very much for your quick and informative experience. Best believe I'll be going back when it's time for ... Read More Google - May 24, 2025
Got my Jeep maintenance: I have to say this is the best location I received customer care. Paul was friendly, kind and very helpful. I got a complimentary ride to and from work. Their car wash wasn’t working and offered me a complimentary voucher to a car wash just down the road. I felt well taken care of! I should feel like this at other locations. I will definitely come back here!
great place and great prices
Great new facility paired with great service
Deder Barnes works here and will take care of you. He will deliver your vehicle too, that can be worked out !!! He even gave my kid a matchbox car (in the package) so they got a car also 😆! Shout out to making it happen!
Amazing sales team, Worked with me to get me in my dream car find yourself with Deder Barnes and he’ll get you right!!!
I have nothing but a great experience at this dealership. Happy to recommend.
Great sales staff and quick with new purchase of 2024 3500
Taylor in the service dept was great to work with and communicated every part of the way and got my truck back to me 2 days early
Even though we've had to bring back our car to fix but they have been very good at getting it fixed and accommodating us
Jose Torres is awesome. He takes great care of me and my truck.
Horrible... Knowingly sold us a lemon.... Our car has been in the shop over half the time we've owned it... Only recourse us the offer to buy back the car... Which would end up costing me over 8000$ loss... And putting me in a different car.. a Ford edge for another 17000.... DO NOT BUY A CAR HERE
Great service and always friendly, I keep going back
I am extremely impressed with the service department especially Jose Torres. As soon as I told him the problems with my 2020 RAM Bighorn he diagnosed them and made sure they were fixed. There were numerous communications from Jose and I knew exactly what they were doing and when the vehicle was going to be ready.
It was the best experience I've had buying a car ever in my life the associates were friendly and very helpful
Quick, polite personnel, very professional
Great customer service, thank you!
I purchased my Scat Pack here and had no problems with the sales department. I have mixed feelings about the service dept- it all depends on who you deal with. This week I had a great experience with Tony when my check engine light came on. His customer service was great and he really took care of us, with arranging a rental car and keeping us updated. This kind of service is greatly appreciated and is what keeps customers coming back. Thank you, Tony! We appreciate you!! We hope we don't have to come back unless we need an ... Read More Google - May 2, 2025
Paul the service advisor did a great job. Really enjoyed working with them and took care of my RAM 1500
I had a super great experience with Deder Barnes and the sales staff at this ram dealership, they were there to help me out and as a veteran they made me feel welcomed, I had a bad experience at another Dealership in Van Nuys and these guys absolutely were there for me, the best sales experience I have had.
At Orange Coast Jeep, you’re treated like family. Everyone is there to help out in the most professional ways. Honest employees and the best work always. Thank you for everything your team does!!!!!!
They are so accommodating and helpful and resolved any issue that came up. I would go back to this dealership for every car need and plan to purchase another from them soon.
I definitely had to take the time and write this outstanding review for Orange Coast Dodge, Jeep. I’ve been in the market for a new car and have had horrible experiences with dealerships in San Diego County. From the sales reps lying, horrible customer service no follow up. I reached out to Paul at Orange Coast who had sold me a car several years ago. When I called him up, he actually remembered me which was really nice to hear. far and above, it was an incredible experience here. It was so much of an easy experience, outstanding customer ... Read More Google - Apr 23, 2025
Jose is Professional and easy to understand and great service
Paul and Keith were amazing. I’ve owned many cars in my adult life and this was, by far, the easiest and best experience I’ve ever had with buying a new car.
Best purchasing experience EVER‼️ Great customer service and always answers crazy questions.
Best experience I’ve ever had buying a car. Steve was brilliant from the start. Seamless. Would recommend to anyone who wants a fair honest experience with zero drama.
Great experience with the service department
Staff was friendly, unfortunately what we had to go through with our Jeep Grand Cherokee 4Xe was terrible and unfair but we're happy with our resent purchase.
Everyone was very helpful and knowledgeable. Felt no pressure at all!
We came here to check out the jeeps, and found our jeep. You have to talk to Paul he is straight forward kind of guy. But everyone here where very kind and friendly. We enjoyed our visit, and got our jeep soon after we are very happy with it. Will definitely be coming back for our next jeep!!!
From start to finish, my experience with Orange Coast Chrysler Jeep was Top Notch! It was a very smooth buying process. Mitch had my Jeep detailed prior to delivery, Nick the tech guy was very helpful with vehicle set up, and Paul orchestrated the whole deal perfectly, as well as provided support on ordering my accessories.
Had a good time, employees really good
Paul was great, we did everything thru phone,text and email. He even had the car brought to me free of charge. This is my 5th lease and by far my best experience yet. He was upfront and honest about everything and no dealer addons or mark ups which is very rare these days. I normally wont reccomend dealerships to anyone but this time i will. I recommend this dealership and make sure to ask for paul
Tommy was great! He helped to find me the exact vehicle I wanted with everything I requested. I would definitely recommend anyone to come here. Great service from every single person. Richie helped me learn about my car and he was absolutely the best! So thorough and helped me to feel comfortable driving away. Thanks guys!!
Since my truck was pretty new, the parts were back ordered for my truck repair. Tony, the service manager, made it a priority to find the parts needed. Once the parts arrived, the work was completed sooner than promised.
These guys are really honest they are the real deal! Paul is the best service rep he helped with a big warranty fix right before the warranty lapsed he could have easily band-aided let the warranty lapsed but they did the right thing. highly recommend them as your dealership choice plus the oil changes a very well priced. Thank you so much!!
EVERYONE VERY HELPFUL!
I recently purchased a truck from Jae Lacy and had an outstanding experience from start to finish. From the moment I walked into the dealership, he was friendly and knowledgeable. I absolutely love my new truck, and I couldn’t be happier with how everything turned out. If you're in the market for a vehicle and want someone who is professional, honest, and easy to work with, I highly recommend asking for Jae.
Newly remodeled nice atmosphere
Excellent team and great service!
Great customer service
*LAWSUIT PENDING* against this dealership. They will steal your money and give you the wrong car. Then they will deny any wrong doing and deflect responsibility. Not sure how a salesman can lie about features being in the car and when they deliver the car to your house and it doesnt have those features the deal is set. Yea this happened to me. They told me the car had specific features I asked for and then delivered the wrong car. I called within 10 minutes and they said the car has already been funded sorry we can't do anything about ... Read More DealerRater - Mar 30, 2025
Everyone are great
Nice people from check in to check out. Paul took good care of me and my car. Comfortable waiting area with coffee and snacks too!
We had a great experience! There service team went above and beyond.
Paul Gordon was my service manager, and was excellent - very knowledgeable and helpful!
Great service thank you Jose! Get my wife’s jeep in and out asap for service
Always have same service guy. He gets the job done and me back on the road!
staff very friendly and helpful,