Customer Testimonials
Justin gave us excellent service on our Jeep! Very courteous. Everyone was very professional that day.
Good customer relations and delivered the fixed vehicle earlier than promised. Very professional people working with me.
Rodney and the team always provide excellent service. I am happy to recommend to friends and family.
Outstanding customer focus and they truly care about resolving issues. I am extremely pleased with German who sincerely cares about his customer and makes sure the job is completed correctly and to the customers satisfaction
Great service. Courteous and concerning. Clean facility. Updates you with the service wait time. Service time finish earlier than expected.
Got a check engine light on my dash and pulled a P0128 code on my device. I went to OC Chrysler/Jeep/dodge and Paul the advisor took care of me. I stopped by 7:30am thinking I will be waiting for the entire morning, so I brought my laptop with me. The waiting room is nice btw, got WiFi/coffee/vending machine and a clean restroom. I poured myself a cup of coffee and dive in some work emails. An hour later Paul came back saying all done! Coolant thermostat replaced, and new coolant filled and bled air. Even a ...
Our salesperson, Amy, was wonderful! She was kind, understanding of our needs, and hard working. She found us the exact car that we were looking for!
Great Service! Scheduled a same day appointment on line. Upon arrival Jerry took service request and offered a ride. Jose called within an hour for report, quote and approval and sent a car at completion time!
From the time I pulled up for my repair appointment until I left, I was treated very well and very professionally. I appreciated this more than I can say. Thank you so very much.
Service Dept has always been good. My Jeep is over 8 years old but rarely do I have to have major service done. When I do, it’s done in one day.
People at orange cost go above & beyond to make sure the customer is happy and they they do it with a smile This is what customer service is all about way to go guys!!!
Paul in Fleet Sales was wonderful. We can honestly say this was the best car buying experience we have ever had. We would highly recommend Orange Coast Chrysler Dodge Jeep Ram Fiat.
Orange coast Chrysler car services are professionals it was my first time to bring my car to them. Michael F was the service advisor and he took care of my car problems. He did an outstanding job. Thank you!
Worked with Richard A. to get a new Jeep Grand Cherokee. He is knowledgeable and patient, Great sales person and I highly recommend.
Lonna was simply fantastic, very professional and courteous. She was great, thank you for all you did.
This is the only dealership that will see my Jeep. They have always taken care of me and my Jeep needs
Josh and the guys answered all my questions provided good suggestions and made the whole experience smooth from beginning to end. I have purchased new vehicles from other dealers in the past but this experience was the by far my best. Thanks to Josh and the team at OCCJDRF.
Excellent service very helpful and to the point with a very knowledgeable staff and clean environment
We have always had excellent servece here Paul has been extremely helpful with routine service as wall as warranty work. Not once did we ever feel pressed to do anything that was not needed.
Best dealership for service. Service Advisor Jose Torres is great to work with. All services are as promised.
We had a smooth and great experience with this Jeep dealer. I would recommend others to shop and buy at this location
Jay Jao was awesome. Took his time answering my questions and explaining in detail, even though he’s was extremely busy this day….. He was courteous and professional and definitely made my new car purchase a pleasurable experience. Diego took me on a test drive and it was like talking to a close friend. He even took The time to go through all the features in the vehicle. What a great experience. Omar in finance was very knowledgeable, professional and easy to talk to. Gave me all my options and explained it in detail. Thanks guys!
Great transparent service. Relaxed environment with good communication. Never felt the pressure of purchasing a vehicle
Lana and the staff at this dealership are wonderful! I’m never disappointed Orange Coast Chrysler Jeep! Love the service department and staff . I’ve never been disappointed!!
I’ve never purchased a Jeep car but i will say the experience was refreshing and hassle free and easy to do Mohammad our sales rep was awesome and made our purchase very easy, no pressure and gave us what we wanted. We will be back for more cars
Everyone at this dealership treats us as family. Excellent service very friendly folks. Fast wok
Had and urgent issue with my truck that needed fixing ASAP. I had gone to the Huntington Beach Jeep dealership where service was horrible and in no way helpful. Ended up going to Orange Coast Chrysler Jeep with no appointment. The service and parts team was very helpful and took my truck in immediately despite being busy. Paul kept in communication with me every step of the way and by end of day my truck was ready. Very happy with the service.
Rod Muller at Orange Coast is great to work with!!! This is the third vehicle I leased from him and I'll definitely be back for a fourth! Straight forward and no BS!
Had a great experience. Paul my service guy is always quick to help me and very easy to talk to. He always treats me like I’m the only one he is helping. Nothing but great things to say about him. I wish all service people were as friendly as him.
Everyone was so friendly and helpful I ended up getting 2 vehicles! I know where to go anytime I am in the market for a new car 😉
Service was great. German did an outstanding customer service, went above and beyond to help me with my car problems. I’m very happy with the service.
Orange Coast has a very large and clean inventory to choose from and the sales team was straight forward and very easy to deal with.
I drive 22 miles to this dealer for service, even though there are 2 other Jeep dealers closer to me.
Paul is the service center is amazing. I trusted him completely to help me make sure I was staying up to date on maintainence and within my budget.
We had a water pump malfunction with Dodge Challenger SXT within the first 100 miles of usage. Orange Coast took the car back and found a replacement. Great experience overall !
Vanessa and Armand we’re extremely professional, efficient and courteous! I highly recommend this dealership! We drove up from San Diego to purchase a car we couldn’t find elsewhere. A luxury used vehicle with low mileage.
I had a great experience, they were friendly, helpful and patient. Thank you so much for all that you do! They make a great team!
Did a great job keeping me informed of the progress on my service and reached out to Chrysler on my behalf to have work repaired under warranty. Goes the extra mile for customers, highly recommended!
Every time I bring our son’s Fiat to your dealership, I leave happy and rest assured he will have a safe car to drive. German treats me like family and like I am his only customer - which I know is not true as he’s always super busy making sure all his customers are informed with the car’s status and happy. German always makes sure I get the best price and quality service. It is apparent he is very happy working there which makes me trust bringing my car to you again and again. Thank you!
I wish all dodge dealership were like Orange Coast Dodge.
My service advisor (Dean) is next level with his work ethic, communication and thoroughness. The mechanics did complete job and personal explanation of what they did.
Dealer and Ferdy were great from arrival, processing to completion.
Our adjuster was fabulous in getting out service done very informative
Friendly staff. Very straight forward. Kudos to Moe, Salem and the Finance Manager Armin. Great people to work with. Very fast transaction. No hassle. Will buy from this dealer again.
They got the job done in great time I made the cal for a recall and they took care of it with no hassle they were hreat
Customer service is extremely important to me. Vanessa got me there by how she was attentive to my inquiries. Mgr. Tommy got me to stay by working out a deal that I felt was a mutual win-win for both of us. Armin read my disposition early and well. He cut through all the bullcrap that usually takes place in Financing and won my respect. Yes, he got me to buy the extended warranty and I even threw in an extra $400 for a $20 item without him having to twist my arm but that was just because of the rapport I felt ...
I was working with three dealerships who honored the FCA Affiliate program, including one in San Diego where I reside. I choose Orange Coast though it is Iver an hour away because of Jay Jao. Jay is always responsive and very positive to emails, calls and text’s. It’s because of employees like Jay that you have earned a customer for life!
Dean is super helpful. Great fast service. Was communicated in a timely manner and Uber was super helpful. Fair pricing for the service that I received.
I’m impressed with the service department . My first time here. They lost track of the part I ordered so ended up waiting too long.
Made everything easy. N vet even had to go to the dealership. Did everything through email or text and looking forward to drive my new keep on vacation.
Ferdie is always super nice very friendly, make you feel really comfortable asking questions no matter how many you may have. Overall visit went very well was in and out in no time.
Best service ever! They treated you like they’ve known you for years! I always go to my guy German, but all of them will treat you the same...friendly and caring! You won’t be disappointed with anyone there...period!
I dropped off my truck to get some services done and ran into some problems from the start and was not very happy. I spoke to Justin in the service area and it was resolved very quickly. My truck was taken care of and some extra detailing on top at no extra charge. Overall, excellent service, highly recommended.
Since being a new owner of a fiat I have had to go to the dealership and I’m very pleased with the service I get as well as the customer service experience
They fixed the problem for which I came in. Then went over and above that by replacing a part that “could” have been affected, but was not showing any signs of wear and tear.
I could not be more satisfied with the care and professionalism I was given when I came in and had my car serviced. I will recommend this dealer to others.
Generally good service, need better 7am wait lines so residual traffic is not in the slow lane of fast oncoming traffic, need less employee chatter next to waiting room, especially if talking dispariginly
The best attention, customer consideration, and up-front-ness of any local Dodge Dealer. Orange Coast patiently handled my requests, addressed them in a no-nonsense and accurate way. After visiting other Dodge Dealers I found Orange Coast the best by far and had the best sales staff without other dealer’s games.
Best Jeep dealership I’ve come across. They treat you the same as when you are buying a car off their lot. Sorry to say most dealerships are not like that.
Great customer service, friendly and accommodating... would recommend for anyone looking for a car or wanting to service an existing one... will definitely be back again
Very fast and easy and Rod was very helpful! I loved how easy the finance process was and not overall not pushing add ons to me. The gentleman who did my finance was great too!
Excellent customer service. Very happy with service. From greeter to advisor. Will definitely recommend to family and friends. Maybe I’ll buy a car next time.
Very organized and efficent. German Moreno really made sure my jeep was finished in a short amount of time. I waited for my car and he kept me up to date on how it was going.
Great service awesome people, great sale people. Will purchase a jeep anytime from this dealer . Service people take care of business, fast and easy service
I ran the battery of my daughters car down, and finally brought it into the dealership (interesting story behind that as well!). Apparently I didn't buy the car there, but thought i did. In any case, Dean was able to look up the details, and see that it was still under warranty for 2 more months. Not only did he fix the battery problem, but adjusted the hood, fixed the auto start stop mechanisms, fixed a couple recall items, performed some regular service, and had the car washed and ready for pick up the next day, all under warranty. Very ...
Very little communication was provided in the fix of my vehicle. No clean up was provided in the MFG defect after fix and residual oil continued to leak on my garage floor.
Great service and friendly staff. Highly recommend buying or leasing your car through Orange Coast! I won’t go anywhere else to purchase a car.
I forgot to pick up my credit card after paying. The service advisor drove the credit card to my house. I was kept informed throughout the process. Getting a loaner car in the morning was very easy.
Dante is a most Amazing FIAT mechanic! My challenge this trip is in getting through to my far-too-busy but excellent service writer in finding out the status of my Abarth.
Excellent service! German is so very knowledgeable. He makes the service trip a breeze! I happily drive from Long Beach just to get this wonderful service!
After receiving very poor customer service at Champion Dodge, I decided to go to Orange Coast for service. So happy that I did! Jose and staff made my service experience a pleasure. In and out, no problems, no issues.. Very friendly & responsive people.
Paul takes great care of me and your staff is awesome thanks for cleaning my vehicle and getting my car done quick and on time
Very friendly staff that kept me up to date on the progress of my service and charged a very fair price for the service rendered.
German always goes above and beyond for his customers. I am always satisfied with the service I receive from him. He is responsive and makes sure he will be available for your service needs.
Dean has been my go to service representative for years. First at another dealership and now at Orange Coast. There is a reason why I followed him to another dealership. He is always honest in his assessment and a pleasure to deal with.
Went in for oil change. Upon arrival I got fast and efficient service. Jeff was professional and kept me up to date on status on my car.
The service department was absolutely outstanding. They outside the box to make sure that my car was fixed properly and quickly. Tony and Ferdi are always great to work with an extremely diligent.
By far the easiest new car purchase I have ever made. I lost confidence in Dodge dealers over the last couple of months trying to purchase a truck. I experienced everything from bait and switch to rude and unprofessional service from sales staff. Dealing with Amy at Orange Coast was the easiest transaction ever. I highly recommend them.
Wonderful experience from start to finish, Art is thoughtful and cares most about making sure I got what I wanted. Financing was easy and painless. If you want a Chrysler Jeep Dodge Ram or Fiat look no further. Make sure you ask for my man Art!
Great service techs and friendly staff. Easy to make appts. Convenient hours. If customers do have any issues with service, they are easy to work with to remedy.
Friendly helpful staff. They made every thing as smooth as possible. Low stress shopping made the whole experience very enjoyable. I will go there again to buy more cars.
I always skeptical of dealerships but my experience with this one was great. I drove 400 miles to purchase a Certified pre-owned truck - sight unseen - and it was in better shape than I imagined. My salesperson Salem, floor manager Lila, and Finance manager Armen were all great to work with and took care of me start to finish. Thanks OCJ for a great truck !
Amy was completely honest and helpful. She expedited the purchase and kept her word. I purchased a new Challenger and could not be happier. Huntington Dodge was horrible and their ad cars were a bait and switch tactic. Anyone looking for Dodge definitely needs to see Amy at Orange Coast Dodge.
In these challenging times, it is refreshing to have customer-oriented people providing the kind of support and service for my car and me. Paul G. is the one to see. He knows how to make your experience painless.
I got the deal I wanted without too much time being wasted. The sales rep was very nice and listened to my needs very well. I love my Jeep!!
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour ...
The buying process was without pressure or hidden charges. Asif made sure I was satisfied with my purchase, and Mike was a pleasure to deal with.
We had a very positive experience. No pressure. Cole and Finance people were very nice, professional. Everything was done in a timely manner. We would recommend them to others.
Bought a 2018 Wrangler JK. This was the easiest car purchase ever. Angela Smirz was a pleasure to work with as was Kenny and Lauri. Everyone from the dealer was professional and very polite. Thank You All.
I turned in a lease car and got a new lease car and the whole process was easy, fast and very efficient and I feel like I got a more than fair lease deal. Great place to car shop
Came in with my friend who was planing to get a car and while i was waiting for her i got to talking with Max B and ended up getting on for my self! Max was super friendly and the whole gang was amazing. This was my first time buying a car and i dont have the best credit but max was able to get me approved and help me to make it so i could drive home in a car i LOVE!!!!!!
I have been looking at getting a wrangler for some time now. max has been a great help i have been working with him the last 3 months to pick the right jeep and when this pre owned wrangler came in i was the first person he called- soon as i saw it i knew it was the car for me! thank you max and every one on your team for letting me see if the car fit in my garage before buying and making it a easy fun experience!
worked with max B, he was awesome. we just moved from NY and max being from ny totally understood our vibes! he found us the exact car we wanted and was a big help! thank you OC Jeep we love the car!
Max was awesome!!! Everyone who helped us at Orange Coast was so friendly and helpful. They did their best to give us the best deal and answer every question we had. They never made us feel pressured or uncomfortable. We are very happy with our experience.
Great team, great service, and great vehicle! Max was awesome! Super knowledgeable and made my experience A++! Special thanks to Kenny for making the process smooth and seamless! If you’re looking for a new vehicle, come to Orange Coast! You won’t be disappointed!
Great buying experience! I would not hesitate to buy from Max and the team at OC Jeep again! Thanks for all the help in making a smooth purchase happen.
Max was the best! Made the purchase of our used Jeep easy and fun. No pressure. Great price. Actually made buying a car fun and exciting!
Orange coast Chrysler Jeep and dodge has always taken care of me. I?ve gotten 3 vehicles from them now and have been pleased with all of them. The staff is very assertive and meets all needs.
Walked in and asked for a dealership swap. They made it happen no questions asked. Max was nothing but a pleasure to deal with. GREAT!
After my worst experience of my life in buying used car, I decided to give a shot on buying a new car from a dealership. I?m very satisfied for what this Orange Coast Jeep deal! Shout out to Chris Ramsey who helped me all throughout the process. He makes my first time new car buying an awesome experience. I will definitely go back to them and highly recommend to friends and family or whoever is reading this review. Erwin B.
